EDIT: I am not implying that people need to e-mail to get their points. Just relaying my situation and the response I got from House Party that they know a problem exists on their end, they have fixed it by now, and if your points still have not updated then to contact them.Hello,
Thank you for contacting us. We sincerely apologize for the confusion the resulted from your points not immediately posting on the website. The issue was on our end, but we have corrected it. All points earned will be reflected in your account. Please allow another 30 minutes for this change to fully switch over.
After 30 minutes, if you still feel your points situation is not correct, then please just reply to this email and we will take it from there.
Again, we apologize for the inconvenience, but we do thank you for your patience.
Please get back in touch with us by replying to this email if you have any additional questions!
Sincerely,
Brian
House Party Community Support
[email protected]
facebook.com/housepartyfun
@HousePartyFun