Retail Employee Stories Part 6: The Life & Tragedies Of GrilledWitOnions

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This happened to me while I was at the movies once. The movie had started and a couple were sitting next to each other with one seat on either side open. Another couple comes in and politely (I am assuming, I was right behind them and it seemed normal) if they would shift over one seat so they could sit together. They move but the guy grumbles slightly about not being able to see unless he was right in the middle or something to that effect. Anyways so the two men (who about 60-65 I would say) give each other some choice wonders under their breath to each other. Next thing I know I hear from the guy that asked the other to move is "You are a f'in bast***" and proceeds to SLAP, yes SLAP, the other guys glasses off his face. The other guy yells to pick up his glasses. I now have a pit in my stomach because at the time I had glasses and knew how basically degrading that it is to knock someones 'eyes' away from them and give yourself an advantage. They scream for a few minutes until a manager comes in, takes the couple away who came later and the guy proceeds to embarass himself more by bellowing as he is being escorted out that "I'll see you in the parking lot!!" It wasn't a bad movie though...
 
[quote name='Kirin Lemon']:rofl: Awesome. My boyfriend has been selling a bunch of stuff on eBay lately, and I'm always shocked at how incredibly stupid some of his buyers are.[/quote]
I'm shocked by the sellers. A woman just called our store wondering how much it would be to ship a playground spring duck (those things kids ride on). She told me it's about 3' x 2' x 2' and weighs 65 lbs, and was shocked that it's $125 shipping UPS Ground.

She charged him $50 on eBay, and now she's obligated to ship it for that amount.

Knowing full well that it's a weird size and it's heavy, why didn't you research shipping costs beforehand?
 
At one of the stores I work at we have a membership card. If someone doesn't have theirs we can look it up. Today (and many other days) I had this conversation:

Me: "Okay, your last name"
C: "Doe"
Me: "First name?"
C: "Jane"
Me: "And your zip code please"
C: "2-1"
Me: "???? uh what is your full zip code?"
C: "14521" (with a hint of anger)

I'm not a f'ing mind reader. I always assume their zip will start with 14 but I can't assume the next number because it can be one of 2 numbers.
 
[quote name='PenguinoMF']At one of the stores I work at we have a membership card. If someone doesn't have theirs we can look it up. Today (and many other days) I had this conversation:

Me: "Okay, your last name"
C: "Doe"
Me: "First name?"
C: "Jane"
Me: "And your zip code please"
C: "2-1"
Me: "???? uh what is your full zip code?"
C: "14521" (with a hint of anger)

I'm not a f'ing mind reader. I always assume their zip will start with 14 but I can't assume the next number because it can be one of 2 numbers.[/QUOTE]

I. HATE. That. We have a permanent zip code survey in my store, so I get this all the time. fuck, people, are you really so lazy you can't say another 2 numbers at me? I also get a lot of 'same as the store's'. I get to counter that one with 'I live in the next town over, I don't know the zip code here.'. ;)
 
i had an older guy come into my auto parts store i work in last night as request headlight fluid. i ponder how do i and all the other people who post in this forum not laugh in these peoples faces???
 
This. Is. Awesome!

I registered based purely on this thread, have worked retail for far too long in Scotland, am now in LA and job hunting, and I may have to go back to retail, but at least it'll give me more stories to share with you all :)
 
SO many idiots today at work. It's unbelievable. I don't know if it's because it's the beginning of the month combined with tax return season but there's just a shitload of them and they came in droves. My favorites were the ones who asked me for estimates on the lengths inside their homes or asked personalized questions about their equipment. Yeah man, I remember what it looks like from being at your house last night :(
 
Ah, idiots. Had an older blond gal come up to me and the following occured.
SC: Hey, can you help me find a card for my camera?
Me: Sure *taking a longshot* do you know which one you need?
SC: No...
Me: Alright, do you know what the make of the camera is, sony, canon, casio?
SC: No... I don't have it with me. It is newer though.
Me: okay, do you know what it looks like?
SC: No, it's not really my camera, it's my boyfriends. You know I'm really not as stupid as this is making me sound.
Me: Well, it's kinda hard to tell which one you need, but the most common card is the SD and this one *picks up cardstock of the product and hands it to her* should be the one that'd work. If it doesn't work, just bring it back no worries.
SC: *turning the cardstock over in her hands* wow, is it in here, it's so tiny.
Me: No, you have to bring it to the register and they'll get it for you.

I just love it when people try to get something when they have no idea what the hell it is they're doing.
 
Had a young women come to the register a couple days ago.

Me: "Alright, your total comes to $7.64"
Her: *starts digging through her purse and pulls out a small stack of singles* "I'm not a stripper or anything." *hands me the money*
Me: *bite my tongue*
My Brain: "Good, because you are fugly."
 
Alright, I'm back in the game! I recently had to pick up a really dumb p/t job. I work in a call center - only inbound stuff, I don't have to cold call people. I really hate it but I need the money.
So today I overhear this:
Dustin (one of the other guys): "Ma'am, you can find our website at (website.com) - just type it in - in the address bar - well it ought to work -
Jack (manager guy) jumps in: Ma'am, are you having trouble with our website? Okay well can you do this - can you go to google.com?

No, google.com - g o o g l e dot com.

It's a search engine.

It says "Live Search Results?" - no I don't think you went to google.com...


This went on for a few minutes. I really hate people.
 
[quote name='GrilledWitOnions']Jack (manager guy) jumps in: Ma'am, are you having trouble with our website? Okay well can you do this - can you go to google.com?

No, google.com - g o o g l e dot com.

It's a search engine.

It says "Live Search Results?" - no I don't think you went to google.com...[/QUOTE]

I have this isssue a lot, actually- type in a website that's not connecting at that second, for whatever reason... and rather than just tell you 'site not responding', IE pops into the live search and gives you the results.

I've had many a day where I type in 'cheapassgamer.com', and get hit with a list of search results- the top link, of course, is 'cheapassgamer.com'. :roll:
 
haha Penguino that made my day. Also I used to work at a corn maze in the fall for like 3 years straight. I'll try to remember some stories, but I dealt with customers so it shouldn't be too hard. I'll post them when I remember :D
 
[quote name='redshadow']6'1 350?


A lot of it muscle?


Yeah. Okay.[/quote]

What does it matter? You gonna go upto him in RL and say that to his face?
 
[quote name='DuelLadyS']I have this isssue a lot, actually- type in a website that's not connecting at that second, for whatever reason... and rather than just tell you 'site not responding', IE pops into the live search and gives you the results.

I've had many a day where I type in 'cheapassgamer.com', and get hit with a list of search results- the top link, of course, is 'cheapassgamer.com'. :roll:[/quote]
My advice is to not use IE ;) Of course I have to at work :p But this person clearly was having trouble with finding google... they didn't even know what it was.

Had someone today tell me that they don't have the internet; they don't believe in computers.
 
[quote name='JUDOHAWK']What does it matter? You gonna go upto him in RL and say that to his face?[/quote]


Why would you quote me just to quote me?


I was merely commenting on the physical impossibility of what he said.
 
[quote name='whitedeath']i had an older guy come into my auto parts store i work in last night as request headlight fluid. i ponder how do i and all the other people who post in this forum not laugh in these peoples faces???[/quote]
Maybe he is a Red vs Blue fan.
 
Still it was an assholish thing to say, there was no point in what you quoted. There was no point in quoting what I did either, but it's the internet and it'll happen regardless.
 
The other day, I had a guy come in to complain about his credit card. He opened it in November, made like 2600 in purchases. Then cames back in, mind you months later, to complain about interest. Saying he didn't know he would be charged interest on the items he bought and didn't pay off, and how it was our fault. He hadn't paid his bill ether since then, because he assumed that all credit cards where no payments no interest on every single purchases no matter how small
 
I work in tech support. Frequently, the solution is to reload the system, b/c they've corrupted their OS or some such stupidity.

At which point the conversation often goes like this:

Me: We're going to need to return to factory settings.
Them: Does this mean I'm going to lose everything? I can't lose everything
Me: Do you have a recent backup
Them: No, I haven't gotten around to making one. But I really can't lose this. I just didn't think this would happen! What can we do - there has to be some way to do this?

Me: In order to preserve your data, you're going to have to take out your hdd, which I can talk you through, and put in a new one on which you'll install the OS - you need a (SATA or IDE) and I recommend (some size) - I also recommend getting an hdd enclosure of the same type so that you don't have to put the old one back in the system.

(they're usually whining while or after I say this)




WHAT I WANT TO SAY IN RESPONSE TO THEIR WHINING: So - let's compare this to something similar - if you were driving without insurance, then got in an accident, lost your license, got your car impounded and crushed and now had a criminal record - would you just say "woe is me, I never thought this would happen?" You're the asshole that was driving w/o insurance - now you deal with the fucking consequences!
 
[quote name='pfp']I work in tech support. Frequently, the solution is to reload the system, b/c they've corrupted their OS or some such stupidity.

At which point the conversation often goes like this:

Me: We're going to need to return to factory settings.
Them: Does this mean I'm going to lose everything? I can't lose everything
Me: Do you have a recent backup
Them: No, I haven't gotten around to making one. But I really can't lose this. I just didn't think this would happen! What can we do - there has to be some way to do this?

Me: In order to preserve your data, you're going to have to take out your hdd, which I can talk you through, and put in a new one on which you'll install the OS - you need a (SATA or IDE) and I recommend (some size) - I also recommend getting an hdd enclosure of the same type so that you don't have to put the old one back in the system.

(they're usually whining while or after I say this)




WHAT I WANT TO SAY IN RESPONSE TO THEIR WHINING: So - let's compare this to something similar - if you were driving without insurance, then got in an accident, lost your license, got your car impounded and crushed and now had a criminal record - would you just say "woe is me, I never thought this would happen?" You're the asshole that was driving w/o insurance - now you deal with the fucking consequences![/quote]
I think it's funny that people mess up there computers and even though you are trying to give them an alternative to losing everything, they whine about it. I'd give them one more alternative - don't use the computer, because you don't know how anyway.
 
I'm paid tech support - some people buy "per-minute" service - now granted, they buy a block of minutes, but you've got to wonder about someone who pays for 90 mins, gets a tech that starts an anti-spyware scan, and calls HALFWAY THROUGH IT to ask me if it will actually work, b/c "she spent a lot of money on this 90 minutes".

"Ma'am, we give the best service we can to every customer - I realize you did spend a lot of money on this 90 minutes of service. It may make sense to get off the phone with me AS QUICKLY AS POSSIBLE so that you have as much time as possible remaining for further necessary troubleshooting once your scan is done"
 
Through the drive-thru at Wendy's we often get customers that pay with $100 bills. Most are fine with waiting for me to get change, but some just cannot help but bitch. You either wait, take a bunch of 5s, or don't pay with a hundred. They expect me just to have change, which is just ridiculous. A few other Wendy's in the city have been robbed the passed year so we don't even keep $20s in the register. We're not a bank, you know.

Here's a disgusting story:

A fat lady came thru the drivethru with cigarrette in hand and DUG INTO HER PANTS, not her pocket, HER PANTS, and pulled out a thick roll of ones. I almost didn't take the money, but I quickly proceded to wash my hands immediately after. Ugh...
 
[quote name='My Name Is BoB']Through the drive-thru at Wendy's we often get customers that pay with $100 bills. Most are fine with waiting for me to get change, but some just cannot help but bitch. You either wait, take a bunch of 5s, or don't pay with a hundred. They expect me just to have change, which is just ridiculous. A few other Wendy's in the city have been robbed the passed year so we don't even keep $20s in the register. We're not a bank, you know.[/quote]
Put up a sign and stop taking bills larger than $20. There is no reason to pay for a $5 meal with a $100 bill.
 
I do Christmas help at one of the three local GS in my town and manage to hang around long enough until Spring when my real job starts up (lawncare). I used to work retail while I went to college and after I graduated at Footlocker, Champs and a locally owned sports store, so I'm full of interesting stories.

Just this Saturday morning I had a gentleman who needed to exchange a used copy of Halo 3 because he said it was in Spanish and that he "needed one that was in American". Without question I exchanged it for him and sent him on his way. The manager and I were sure he simply hit a language option on accident, so we popped the disc into the 360 display unit and sure enough all the speech in the game was in Spanish and everything else was were in "American". I was hoping that they referred to Master Chief as Senor Chief but we didn't watch long enough to find out.

Of course you get all the odd ball questions like, "Is Gears of War 2 coming to the Wii?", "Do you have Mario for the PS2?" or "Can you play Halo on the PSP?".

When I've got more time I'll post some excellent face palming stories.
 
If you can't follow someone's instructions to GO TO A WEBSITE - you shouldn't own a computer.

Getting people to a website, when they're not infested with spyware/malware, should NOT be a 15 minute project.

I should not have to have someone click start>run then put in the web address b/c they CAN'T FIND THE GODDAMNED ADDRESS BAR.

NEEDING TO SCROLL DOWN SHOULD NOT BE AN OBSTACLE!
 
I got to do computer tech at work the other day- and I work in a Craft store, mind you. An older lady called in, she'd bought some iron-on paper for her computer printer and wanted to know how to get the iron-on to print correctly (Iron-ons have to be backwards to work right.). It's really a simple process- just open any picture editor (even Paint) and make a mirror image. Which I tried to explain (paraphrased to save your sanity)-

"Just open your image in Paint..."
"Paint? What are you taling about?"
"It's a program on your computer."
"Huh?"
"The image you want- you have saved on the computer, right?"
"Yes..."
"You'll need to look at it in your Mircosoft Paint program..."
"Is that like Word?"
"No, Word is for typing- Paint's the one that lets you draw lil' pictures. You can make a mirror image from the 'view' tab."
"Wait, I don't understand."
".... save your picture to a disc and take it with the paper to Kinko's. They should be able to set you up."
"OK, thank you!"

I'd like to issue my most sincere apologizes to the local Kinko's.
 
[quote name='My Name Is BoB']Through the drive-thru at Wendy's we often get customers that pay with $100 bills. Most are fine with waiting for me to get change, but some just cannot help but bitch. You either wait, take a bunch of 5s, or don't pay with a hundred. They expect me just to have change, which is just ridiculous. A few other Wendy's in the city have been robbed the passed year so we don't even keep $20s in the register. We're not a bank, you know.

Here's a disgusting story:

A fat lady came thru the drivethru with cigarrette in hand and DUG INTO HER PANTS, not her pocket, HER PANTS, and pulled out a thick roll of ones. I almost didn't take the money, but I quickly proceded to wash my hands immediately after. Ugh...[/quote]

We routinely get people coming into the gas station I work at buying a pack of cigarettes with a hundred dollar bill. Hell, one time someone wanted to buy a 93 cent cigar with a hundred dollar bill. What the hell? Usually we will accept them, since we can typically make change, but I always love (and by love, I mean hate) it when they bitch about us not accepting the bill because we can't make change. Guess what? Go to a fucking bank and get change!
 
[quote name='Squall835']Usually we will accept them, since we can typically make change, but I always love (and by love, I mean hate) it when they bitch about us not accepting the bill because we can't make change. Guess what? Go to a fucking bank and get change![/quote]

When I worked retail the people who tended to pay with hundreds tended to be people shopping first thing in the morning. The reasoning there was that all of these people just came from the bank before they started shopping. The obvious answer there (although we never said it) was that maybe they should be paying more attention when they're taking out $200+ from their bank and notice that perhaps the bills they are shoving away feel a tad light.

Generally it wasn't much of a problem since some people would at least make significant ($20+) purchases. Others...there were days where we would have five people in the first thirty minutes try and buy 50 cents worth of candy to break a hundred. Thanks a lot, but if you need change there's a bank not more than 100 feet away. They'll be happy to accommodate you.
 
[quote name='markingsmart']Just this Saturday morning I had a gentleman who needed to exchange a used copy of Halo 3 because he said it was in Spanish and that he "needed one that was in American". Without question I exchanged it for him and sent him on his way. The manager and I were sure he simply hit a language option on accident, so we popped the disc into the 360 display unit and sure enough all the speech in the game was in Spanish and everything else was were in "American". I was hoping that they referred to Master Chief as Senor Chief but we didn't watch long enough to find out.[/quote]

Yeah.. there's also a spanish version of Madden and Forza 2.
 
DTV conversion has made me hate life.

* Some guy today really asked if the "$40 off promotion" was still going on. Yeah buddy, it was only a sale, not a government funded program for the last year or anything.

* I've been asked by atleast 10 people what the "OK" button is for on the remotes that come with the boxes we sell. It's just coincidence that a dialog on screen has a picture of the same exact button, asking you to press it if you want to confirm the selection.

* People have asked for smart antennas as if that's an actual scientific classification. That's why it doesn't say that on the box dickwad. Atleast one thing in that house will be smart though.


I've NEVER wanted to punch an old woman in the face before. She hands me the most stained and disgusting phones EVER and asks me to test them for her. I ask her what's wrong that she wants me to test them. Apparently she just would rather have me plug them in again than doing that herself. They're of course broken as fuck considering how they look. She keeps going on about how we have her records yadda yadda. It's not a doctor's office bitch. There's no such thing as a condition involving history of cordless phone purchases. I'm sure I could theoretically find your receipts but it's unnecessary and not worth the effort. She keeps talking about how she wants a warranty but refuses to pay for one because it's illegal and not how stores do business. All of this batshit insanity is being spewed from a mouth that has no teeth whatsoever and her intelligence is pretty nill as it is.
 
Unfortunately not. The delay has only prolonged our suffering. If I have to hear another conspiracy theory, I'm going to bludgeon them to death with the damn box.
 
[quote name='MSUHitman']Just had a lady come in and make a $40 purchase (odor absorbing filters for her Oreck air purifier.) This is a minor purchase for the store (new machines run $300-$750.) and she had "SEE ID" only in the signature section of her credit card. She was the last in a long line of customers I had go through so I really didn't want to bother with such a small purchase so I scanned the card and had her sign the receipt.

The stupid bitch then gets insulted about me not asking for her signature. I advise her that I can't make seeing ID a refusal of purchase and it was small enough I didn't want to bother with it. She says people do this to protect themselves and "I guess they don't teach those things in school" and stormed out of the store.

Thing is if I really wanted to push the issue, "SEE ID" is not a valid signature and I could force her to show her license, write her signature on the back of the card, and then check the signature to the license and refuse her transaction until she does that. Maybe SHE is the one that needs to go back to school ...[/quote]

Hmm I didn't read through the other 8 pages of this thread, but when it says SEE ID on the back of a credit card, just check it.

I used to work at a pizza place where there was a tip line on the credit card slips, and every time I rang someone up and they had SEE ID written on their credit card, I'd check their ID and 3 out of 4 times they'd give me a dollar.

Some other job I had selling shoes we had a policy to check id's on all credit cards. 1 out of 10 customers would get angry about it, and all the others would actually be pretty grateful. Jeeze, how many places can you make someone spend $100+ on a pair of shoes and then they say thanks for it? I guess they felt like we were doing them a favor. Now the angry one's, most of the time they got angry because they thought that we thought they were using a stolen card, like we were treating them like a criminal or some BS like that.

And technically, if it turns out that the purchase was made with a stolen credit card, couldn't the company lose the money, kind of like a check with a stop payment hold on it?


Anyways, I really need to get a part time job soon, and this thread is really making me not want to. I did retail before selling shoes for a few years and hated it. Standing up your entire shift sucked. But even more sucky was essentially a requirement to work every single holiday. The hours weren't too bad. Monday thorough thursday we'd be out by 9:30pm, Friday and Saturday by 10:30pm, and 6:30pm on sundays.

After that I did Pizza Delivery. Well, I also had to talk on the phones, help customers at the register, run the pizza oven, and do prep work like cut onions. Most customers were happy when you got to their house, but inside the store most people at the register were just plain rude. Hungry people are angry people. I liked the flexible hours of the job. Big holiday coming up and I want to go out of town? No problem. Need a friday off? No problem, hell the other drivers are happy cause it means a few more deliveries for them.

Let me just sum this up with some quick bullet points:

Pro's of retail:
*Clean Work Environment
*Nicer customer base

Cons of retail:
*Must work holidays
*Must work weekends, generally everyone who works at the store has to work Saturday, and Sunday. Same with holidays.
*Performance based off of how many "accessories" you sell, such as socks and shoe cleaner in the shoe store world

Pros of Food based off Pizza experience:
*Performance based off of how qucik you are at doing what you do, also based off of how well you clean and not stand around during the down time
*More flexible hours than retail. There's never been a day where everyone on the schedule is scheduled to work. And holidays don't have that much of an effect on sales. The retail world always runs specials for each little holiday.

Cons of Food:
*Dangerous work environment. There's a lot of chances of burning or cutting yourself.
*Shower required when you get off work. You get sweaty, and your clothes get dirty. At least with retail you can just change your shirt and go out in public.
*There's bathroom to clean. Luckily our bathrooms never got very dirty, but some places I've been they're just horrible. It would suck to clean them.
*Nearly all customers are rude. I can't really blame them though. They should be able to just punch what they want into a computer and pay for it without having to deal with another person. Basically when you're taking orders, they just tell you what you want and then you punch it into the computer. You'll notice when you go to any fast food place the person at the register says "Can I take your order?", but it sounds monotone and drony, cause they're used to the rude customers. Most of the customers just walk up and start saying what they want. No hello or anything. WTF, you don't just walk up to a counter and say "Large pepperoni with jalapenos on half," but that's what a lot of people do.


Well, all that being said. My ideal part-time job would be something that's not dangerous. No moving machines, knives, hot things, lifting heavy stuff, etc. And no dealing with customers. I just can't figure out what kind of job really fits that description though.
 
[quote name='bomber991']

Well, all that being said. My ideal part-time job would be something that's not dangerous. No moving machines, knives, hot things, lifting heavy stuff, etc. And no dealing with customers. I just can't figure out what kind of job really fits that description though.[/quote]


I can. It's called retirement!:lol:
 
I just got promoted at my job.. I'm now an entry level manager at a hospital. I only make $13/hour :(. Job is pretty straight though. I have anywhere from 2-6 people working under me a night and everyone is really cool. The only problem is, during down time I get really bored.
 
Last Saturday I had some cunt come in asking if she could return something she had purchased at one of our other stores across the country. The item was purchased in December 2008. I declined the return stating it was only 30 days and nothing more.

I can't believe the little fit she threw along with trying to get her child to act sad so we could do the return. I told her to just leave and to read the bottom of the receipt.

Another woman came in with a broken item. I actually did take a look at it and it was busted. I told her to call the manufacturer since they cover it for 1 year. She gives me this smurk. I ask her where she bought it. "I bought it a Best Buy and I don't know if I got the extended warranty." At this point shes questioning that expecting me to find out for her. Needless to say I opened up a can of attitude and immediately questioned her stupidity and told her to just call the manufacturer and deal with them.

What in the fuck do these people expect us to do? I swear, most people are morons.
 
Gotta love people. Yesterday, a man cmae into Blockbuster and bought a game for his son. Mind you, the game was brand new, not used. He asks at the register if he can return the game if he doesn't like it to which my manager promptly says "No, you can only return it if you bring it back unopened." The guy was fine with that and bought the game.

An hour later, he comes back into the store and shows us the disc. It's got a ring of scratches around it. Kind of like this;
http://www.geek.com/wp-content/uploads/2008/12/xboxdiscscratch.jpg

As anyone with a 360 would know, these scratches usually happen when someone moves the 360 with the disc inside it. The guy starts acting pissed and saying how it was our fault that the game became scratched even though it was his own stupidity for most likely moving the 360 when he was playing his game. And for the record. The game was The Incredible Hulk. Oh, joy.
 
[quote name='bomber991']
Well, all that being said. My ideal part-time job would be something that's not dangerous. No moving machines, knives, hot things, lifting heavy stuff, etc. And no dealing with customers. I just can't figure out what kind of job really fits that description though.[/quote]
If you're any good at office-work, that's where you want to be: receptionist, administrative person, data entry, etc. If you type quickly, can use a computer, and can dress professionally, it's a great job to get. Most job training places will do typing certificates for free.
 
I work at a thrift store, and as such we get countless amounts of records.

Well once a month on Sundays we have a sale called Bag of Books. You get a paper bag and you fill it with books, CDs, cassettes, and records, and it is only $5. There is one guy that we call "Evil Record Man". One day I saw him come in, grab a stack of records, and sit down at a table and go through each record in a price guide that he brought along. He also constantly bugs us about the records in the back, if we can sell them, when they come out, etc. It gets really annoying.

So yesterday, before the $5 sale he comes in around closing and goes to the record section, where he gets all his records together so he can just grab them and go the next day. So when he leaves right before we close me and a coworker proceed to mix all the records back up. Times like these are when I really love my job.
 
Bomber like I said that purchase was a minor purchase for the store. If you're going to use a fradulent card at an Oreck store, you're going to buy a machine, and I'll definetly be checking ID. I just was pissed at her holier than thou attitude when she thought she knew everything when she didn't.

I'd like her to try to use that card with "SEE ID" at the USPS and see what happens. If you don't know, the USPS is famous for sticking to the letter of the law and SEE ID is not a valid signature.
 
[quote name='DarkRider23']Gotta love people. Yesterday, a man cmae into Blockbuster and bought a game for his son. Mind you, the game was brand new, not used. He asks at the register if he can return the game if he doesn't like it to which my manager promptly says "No, you can only return it if you bring it back unopened." The guy was fine with that and bought the game.

An hour later, he comes back into the store and shows us the disc. It's got a ring of scratches around it. Kind of like this;
http://www.geek.com/wp-content/uploads/2008/12/xboxdiscscratch.jpg

As anyone with a 360 would know, these scratches usually happen when someone moves the 360 with the disc inside it. The guy starts acting pissed and saying how it was our fault that the game became scratched even though it was his own stupidity for most likely moving the 360 when he was playing his game. And for the record. The game was The Incredible Hulk. Oh, joy.[/quote]

Dude i work at Gamestop, Im a MIT there.. and freaken people do this all the god danm time! Buy a new unopened game.. take it home.. Destroy it with their 360, then come back and blame us!

Better yet a few weeks ago i had a little shit of a kid come in with a use game, It had a ring on it.. so we told him what causes that. Since we check our discs at our store before sending them out. You can get a CS knock if you send out a disc thats bad and they complain.. so its easyer to just not do it... Anyways he says he didnt do it ect ect... I explain to him what causes it just to caution it.. check the new disc.. looks brand fucken new... Send him out the door.. the little shit pops the disc out of the case with out pressing the center down and cracks it in half.. comes back in with his mom and says i gave him a broken disc...... I watched him BREAK it.... I refused replacement.. his mom grumbled... and they left... Ohhh man i was soooo pissed... Few days later i guess my co-worker works a second job and she is one of his co-workers and she was trash talking me saying i was selling her son broken discs....
 
That is just hilarious Rollet. I just can't believe some people.

Which reminds me of something some guy did the other day. If you've ever rented a game or movie at Blockbuster then you would know that after 30 days, we charge your credit card for the price of the game or movie 10 days after the due date. 30 days after the due date, the charge is permanent and we aren't allowed to refund it although some managers do refund it for "customer satisfaction." And another thing you should note with this is that at Blockbuster we have "dummy" boxes for the video games. It's basically the case you pick up on the floor and bring to the counter so we can rent the game to you.

On to the story. 2 months ago, some douche bag calls up and tells us that we charged his card $64.19. We ask him for his account number and figure out it was Gears of War 2. He kept the game 10 days past the due date and he hadn't returned it. This customer then tells us that he did return the game and we screwed up. We put him on hold and looked everywhere for the game. We looked where we keep our games stored, where we put defective games and countless other drawers. The game is no where in the store (just a note; not checking in games after they are returned rarely happens let alone losing them. My particular store has never lost a game yet).

Customer gets all pissed off, yada yada and the manager does nothing about it. He's not going to give him $64.19 because of his stupid mistake. Fast forward 2 months later. I walk into the store one day just to return one of my movies and I see my manager on the floor putting stuff away. As he's putting stuff away, he notices that there is a case in the video game section that isn't supposed to be there (the case is a case we use to keep the games behind the counter. The difference between those cases and the dummy cases is like the difference between water and whine). He has no idea what's going on with that so he tries checking it in. That's a no-go. The member that had that game kept it over 37 days so we couldn't check it in. They technically "own" it (by the way, there was no game in the case. It was empty.).

Fast forward one hour later and the douche bag calls up again and talks to the same manager he talked to 2 months ago. Long story short on this one; he asks us if we found the game and my manager says "Yes, we did. In a place that it shouldn't be." The customer tries to argue that the workers at this store couldn't find the game for 2 months because it was out on the floor, but he fails to realize that we clean up that area of the store every day. By clean up, I mean go there and organize it and no one would miss that case if it had been there 2 months. And for the record, I'm the one that usually fixes up the video game section and no, I would not miss something like that ;).

Fast forward a couple of days later and the prick is still calling us because it's "our fault" that we lost the game+case and he is an innocent victim. Maybe if he had actually came into the store and admitted he lost it for a couple of months and recently found it my manager would have been nice, but he didn't even give us the game. He expected us to refund him and then keep the game.

Long story, but it just shows the lows some customers go to to get a free game.
 
[quote name='DarkRider23']That is just hilarious Rollet. I just can't believe some people.

Which reminds me of something some guy did the other day. If you've ever rented a game or movie at Blockbuster then you would know that after 30 days, we charge your credit card for the price of the game or movie 10 days after the due date. 30 days after the due date, the charge is permanent and we aren't allowed to refund it although some managers do refund it for "customer satisfaction." And another thing you should note with this is that at Blockbuster we have "dummy" boxes for the video games. It's basically the case you pick up on the floor and bring to the counter so we can rent the game to you.

On to the story. 2 months ago, some douche bag calls up and tells us that we charged his card $64.19. We ask him for his account number and figure out it was Gears of War 2. He kept the game 10 days past the due date and he hadn't returned it. This customer then tells us that he did return the game and we screwed up. We put him on hold and looked everywhere for the game. We looked where we keep our games stored, where we put defective games and countless other drawers. The game is no where in the store (just a note; not checking in games after they are returned rarely happens let alone losing them. My particular store has never lost a game yet).

Customer gets all pissed off, yada yada and the manager does nothing about it. He's not going to give him $64.19 because of his stupid mistake. Fast forward 2 months later. I walk into the store one day just to return one of my movies and I see my manager on the floor putting stuff away. As he's putting stuff away, he notices that there is a case in the video game section that isn't supposed to be there (the case is a case we use to keep the games behind the counter. The difference between those cases and the dummy cases is like the difference between water and whine). He has no idea what's going on with that so he tries checking it in. That's a no-go. The member that had that game kept it over 37 days so we couldn't check it in. They technically "own" it (by the way, there was no game in the case. It was empty.).

Fast forward one hour later and the douche bag calls up again and talks to the same manager he talked to 2 months ago. Long story short on this one; he asks us if we found the game and my manager says "Yes, we did. In a place that it shouldn't be." The customer tries to argue that the workers at this store couldn't find the game for 2 months because it was out on the floor, but he fails to realize that we clean up that area of the store every day. By clean up, I mean go there and organize it and no one would miss that case if it had been there 2 months. And for the record, I'm the one that usually fixes up the video game section and no, I would not miss something like that ;).

Fast forward a couple of days later and the prick is still calling us because it's "our fault" that we lost the game+case and he is an innocent victim. Maybe if he had actually came into the store and admitted he lost it for a couple of months and recently found it my manager would have been nice, but he didn't even give us the game. He expected us to refund him and then keep the game.

Long story, but it just shows the lows some customers go to to get a free game.[/quote]
It sucks because neither side can prove their case. To most outsiders, it would seem you guys made the mistake - and this is possible - but you're right - those shelves are checked over a LOT and it would have been really obvious had the case been on the shelf and not a dead game box. In 2 months it would have been noticed. The guy probably did return the game in case, on the shelf, and then someone snagged the disc out of the case. That's a possibility.
 
[quote name='MSUHitman']Bomber like I said that purchase was a minor purchase for the store. If you're going to use a fradulent card at an Oreck store, you're going to buy a machine, and I'll definetly be checking ID. I just was pissed at her holier than thou attitude when she thought she knew everything when she didn't.

I'd like her to try to use that card with "SEE ID" at the USPS and see what happens. If you don't know, the USPS is famous for sticking to the letter of the law and SEE ID is not a valid signature.[/quote]

God damn I hate those holier than thou type attitudes. It really gets on my nerves. I think a lot of jerks just go store to store screaming at people because they get what they want at least 50% of the time, but more likely they probably get it close to 80 or 90% of the time.

I remember working in the shoe store, a lot of times people would come in and try to return used shoes. We had 3 different managers, and all would usually tell them no since the shoe's been worn. I mean you could see dirt and creases and crap on it. We can't resell those shoes. Anyways, if the person was nice they just said ok and left. But if the person was angry and started yelling and stuff, they would end up getting a refund. Only 1 of the managers would actually stick with their original NO. Most of the time's we'd just tear something off of the shoe and call it a manufacturing defect. So there's a nice hint right there if you want to return your shoes after a week.

And yeah, an office type job would be a good one for me, but I'm just looking for part-time work atm so I'm not too sure how easy it'll be to find a job like that. Maybe something like washing cars or cleaning busses wouldn't be bad either. That's not too dangerous, just have to be outside all day in this hot ass San Antonio weather.
 
[quote name='redshadow']Why would you quote me just to quote me?


I was merely commenting on the physical impossibility of what he said.[/QUOTE]

I don't see how that's impossible. My husband is 6' and weighs approx 300lbs. He's just built and apparently dense, not fat. It's not that far of a stretch to add another fifty. Muscle weighs more than fat.


Also, the people talking about the SEE ID on the back of a card...I ALWAYS check ID if the card is not signed or if it says SEE ID. Most people are grateful, even if it means it takes an extra ten seconds for them to find their ID so I can check it.
I'm glad I check the ID because I had my wallet stolen recently and ALL of my cards have SEE ID on the back. Idiots who took it tried to use my cards at WalMart, Apple, and Verizon. Verizon didn't check (I think the idiot paid their bill, I hope they can track him down using that info) but since the name on the Verizon account didn't match the cardholder name, it flagged the card they used there. WalMart checked ID when they tried to use my other card, so they left and tried the Apple store where they ALSO checked ID and then called Chase to inform them of suspicious activity. Those stores checking ID is the only reason my accounts were locked down before the thief could do any real damage. Plus I'm not liable for the Verizon charge. Yay. :)
 
Hey, new dude here. And as I've spent the last 5 years hanging around the GC by my house and the last 2 working in fast food, I have a few horrifying stories.

I work at a place with really small burgers. And it also happens to be a stop for the many stoners and drunks that come around on the midnight shift. From my first midnight shift while working there. And on drivethru, no less.

Me: for 4 chicken, 2 fries, and two drinks, it's $ [something]
Cust: I only ordered half that. Two number 8's, right?
M: No, it's two chicken each. A number 8 is two chicken, a fry and a drink.
C: That's not right. That's not even close to what I ordered.
M: Actually, it's exactly what you ordered. I'm looking at it right now.
C: Listen here you little punk. Just admit you're wrong.
M: Sir, your order is entirely correct. Also, when you tried to pay, it said "Card declined." Do you have another?
C: YOU LITTLE SHIT! *he proceeded to actually try to climb through the window at this point.*
M *towards the back.* Would someone like to get up here and stop this?

He ended up driving away, yelling the entire time. That was fun. And by fun, I mean I hate the fact I'm still there.
 
Someone once argued with me over 5 cents discount. I proceeded to give her some change out of my pocket and she took it as offensive. Oh well who cares.
 
[quote name='randomoutburst']I don't see how that's impossible. My husband is 6' and weighs approx 300lbs. He's just built and apparently dense, not fat. It's not that far of a stretch to add another fifty. Muscle weighs more than fat.
[/quote]

LOL.

Seriously. I work at a hospital. I know that lean muscle weighs a lot more than fat, but I also wasn't born yesterday. I've seen all kinds of body types, and 6'' 350 lbs surely does not exist as a "muscular" build. Neither does 6'' 300 lbs. I'm 6'3 myself, and I weigh 195 lbs, and I work out (Read: I can rack my own weight without a problem) and I even have a bit of fat on my bones (Everyone does. A little body fat isn't unhealthy).

Just to put this in perspective. Shaquille O'neal is 7'1 - 7'2. His body fat percentage is really low. Like low 10%'s, or even less. He's 325 lbs. You're talking about 14 inches height difference, while maintaining the same weight. Not possible.


Brock Lesnar is 6'4, and is completely ripped. The guy is a physical specimen. Walking billboard for the gym. Homeboy weighs in at about 288.
 
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