Logical Dolphin
CAGiversary!
- Feedback
- 2 (100%)
[quote name='nosuchsoul']Yes, of course you would put a sensor-matic by the door.........what would be the point of it otherwise? Anyway, how do you keep someone from running out the door? How does an employee have to deal with the added stress of live product on the floor and kepping an eye on the kid in the back with the bookbag? A person having the key for the case, or someone managing to open the case.
Why shouldn't you assume everyone's a theif? "Trust, but verify." I am very good at sensing someone is a theif. I could profile, though right? Profiling is good, and it works wonders when you are trying to catch thieves. And if you say "Vigilance is key", how do I go about that without assuming someone is a theif.
Assuming someone is a theif does not mean I make them aware that I am. I keep an eye on them, I do not blindly trust them, let them hold on to the PSP. I watch them if they toake some games to the back. Let them hold the 360 box since he asked to. And I sure as hell do not put live product on the floor to appease a trivial portion of my customer base. Yes, I consider them trivial, the vast majority of people do not care. Since those who do not ming also buy used, our most profitable category.[/quote]
Many stores like Sam Goody use the system I am talking about for years, and although it isn't perfect, it detures thefts, otherwise they would use GS's system.
I believe the real issue is that GS is unwilling to invest capital in their 3000+ stores in this expensive security system, if the current system is working and the complaint level is low.
I'm glad you explained yourself, that "everyone is a thief" remark you made rubbed me the wrong way. I think GS would upset their customer base if it got out that was their general attitude towards their customers. "Trust but verify" is much better. I understand the need to protect your inventory, but you made it look like you have a generally negative attitude toward your customers.
Why shouldn't you assume everyone's a theif? "Trust, but verify." I am very good at sensing someone is a theif. I could profile, though right? Profiling is good, and it works wonders when you are trying to catch thieves. And if you say "Vigilance is key", how do I go about that without assuming someone is a theif.
Assuming someone is a theif does not mean I make them aware that I am. I keep an eye on them, I do not blindly trust them, let them hold on to the PSP. I watch them if they toake some games to the back. Let them hold the 360 box since he asked to. And I sure as hell do not put live product on the floor to appease a trivial portion of my customer base. Yes, I consider them trivial, the vast majority of people do not care. Since those who do not ming also buy used, our most profitable category.[/quote]
Many stores like Sam Goody use the system I am talking about for years, and although it isn't perfect, it detures thefts, otherwise they would use GS's system.
I believe the real issue is that GS is unwilling to invest capital in their 3000+ stores in this expensive security system, if the current system is working and the complaint level is low.
I'm glad you explained yourself, that "everyone is a thief" remark you made rubbed me the wrong way. I think GS would upset their customer base if it got out that was their general attitude towards their customers. "Trust but verify" is much better. I understand the need to protect your inventory, but you made it look like you have a generally negative attitude toward your customers.