Hey guys, thought I'd tell you that I spoke to my manager about the rental thing, and he said or District Leader wants us to only rent out the used games to employees. We aren't sure if this is company policy or just our area's policy, but it's a good one nonetheless. Better than renting out new games.
Oh, and I wanted to point out to the poster that asked about why GS employees don't know anything about games, as I am one of those people (well, in a sense, let me explain). I honestly don't play games very often. I keep up on gaming news, and I really love games, but I don't have the time for them. I picked up Dirge of Cerberus a week ago and it hasn't even left the shrink yet. And, for the most part, my taste in games is appararently very different than most buyers: they want sports and racing and shooters, I like RPG's, action/adventure and puzzle games. I have people get mad at me on a daily basis because I don't know the difference between Tiger Woods PGA Tour 2005 and 2006.
But, as someone else pointed out, it's really about selling the games. It's retail, it's like any other retail job. I do what I can to be knowledgable about the product, but when it comes down to am I going to spend all my time playing games, the answer is no. I think technical knowledge should be more than enough. I mean, the used game policy is really great: if you don't like the game, return it.
And about buying new over used: sometimes it's a good idea, but I gotta say, most times, at my store, we have a nearly brand new copy of a game that was traded, that we sell for maybe $3 less than new. Condition isn't factored into the trading and selling situation (except when refurbing), but sometimes they are in really good condition. (Probably stolen product or something traded in). Best bet is to ask, "What kind of condition is such and such used game in?"
