What a fucking joke Best Buy has become! I literally just got in a huge argument with an employee while trying to buy Modnation, R & C: Crack in Time and Uncharted 2 GOTY. He said I could not do it because U2 and Modnatio n were not greatest hits. I showed him the website and everything. He said that to be included in the deal they HAD to be the GH versions with the red case. What a fucking joke! I hate that fucking place more and more each time I go, I will not even fucking bother anymore. I feel like going back and beating the shit out of that asshole!
That's garbage, pure and simple on their part. Just 2 weeks ago I strolled into BB and I couldn't believe I actually found R&C: ACiT non-GH/black labeled version for the GH price. Red label/case or not is irrelevant to the title's GH status.
Next time do not bother with the employee, get his name, and go directly to the manager. If you find the manager to be an illogical douchebag, get his name and take it to the regional manager and state how frustrating and rude they both were. Once you go to the corporate level, they will take care of you...and then they will take care of those who caused you grief.
That's why I like Josh so much. When peeps here were grieved by Kmart employees/managers for deals they knew little or nothing about...he'd contact them personally. This was occurring in the beginning for quite a few people...Josh took care of it and now you barely hear of in-store staff issues with their customers.