Can I pre-order and purchase multiple copies of a
qualifying game and get multiple awards?
No. There is a limit of one (1) award per My Best Buy
member per game title.
What if I pre-ordered a qualifying game before I
saw this offer?
If you pre-ordered a qualifying game before seeing
this offer, you’ll still qualify for the offer as long as
your member ID is attached to the transaction.
When will I receive my $10 reward certificate?
For each qualified purchase, you will receive 500 My
Best Buy points (worth $10 in reward certificates)
credited to your account approximately 15–20 days
after street date or store pickup.
If I pre-order a game now using my GCU and the
game releases after my membership ends, will
I still get the 20% off discount?
- From BestBuy Support Forums (link):
For in-store pre-orders, I can definitively say that if
your GCU membership is expired when you
complete your pickup, you will not receive the 20%
discount. This is because in-store pre-orders are not
processed until the time of pickup, and we only
collect an up-front deposit.
Pre-orders made on BestBuy.com are not as cut and
dry as in-store, but it is possible to retain your GCU
discount on a title released after your membership
expires for these types of pre-orders. Reason being,
when you place your pre-order the GCU discount is
calculated up front, and we then pre-authorize the
discounted total with your bank. If all goes well, the
discount can be retained upon release, however,
there is no guarantee.
A sure way to lose the discount on BestBuy.com
pre-orders is if any modifications are made to the
order prior to release, but after your membership
has expired. These modifications could be updating
the billing address, changing the form of payment,
and others. This is because when a modification is
made it triggers another authorization on your form of
payment, which should recalculate the price if your
GCU membership is no longer active.
If I pre-order both Pokemon Sword and Pokemon
Shield, will I get two $10 Reward certificates?
- From BestBuy Support Forums (link):
Yes. Because these two titles are their own unique
games and have their own unique SKU numbers,
you should qualify for one $10 reward for each
qualifying title.
