[quote name='metrostar']Got denied twice when asking them to honor their mistake. They said they already dealt with a lot of issues for this promotion today, so they are going to keep their rights to adjust any promotion at any time. After 20 minutes chat, both reps said forwarding the credit issue to the marketing department. I expect a NO coming since they already gave out some many credits this afternoon...
I should not wait and reach them earlier.[/QUOTE]
Yeah, when Skyrim and COD only gave me 50% off one and not the other this morning, I called it in immediately. The rep was really good and took down all my info. She even said, "wow i have to tell my husband about this deal."
Later in the day i got an email from some clown rep at amazon (NOT from the Marketing dept.) saying that Amazon has reviewed my inquiry and that "Skrim was given the discount b/c it was the only game eligible in the promotion." Whatever. I called immediately and the person i talked to reviewed the notes from my morning call, spoke to their supervisor and told me they felt Marketing would honor my request since I did call so early in the day about it. She also said they got a TON of call on it in the afternoon. Literally while I was on the phone with her I refreshed my web page and the language had been changed to "lowest qualifying title."
I mean, I really thought it was 50% off EACH. that's what it said. Hopefully they honor it. Im not greedy, just honor it on 2 of the 4 i put in my cart and i'll be happy.