Employees of All Stores - Post your stupid customer stories - Part II-

Status
Not open for further replies.
[quote name='cycophuk']Hey, you can get as high and mighty as you want. If you feel that is acceptable, then that is your business. Some people like abuse or rudeness. Hell, there is a resturant in San Antonio called Dick's where the entire wait staff are supposed to be rude and insult the customers. If you are ever in the area, it's on the river walk. You seem like you might like the place.[/QUOTE]

He was just mocking your mispelling of the word customers as costumers. Chill out bro. LOL

Anyway, had that happen to me once, called Circuit City on a slow Tuesday morning for a quick price check...waited 10 minutes before deciding to just hang up and head over there. Price was what I wanted to pay anyways so it was worth the trip. Then went to Office Depot next door and got a 200.00 Canon Pixma IP5000 Printer for 50.00. Sweet deal I say! :D
 
[quote name='cycophuk']I had a bitch at a GS do that shit to me once. All I needed was a quick price, cause the location was not close to me and I didn't want to drive all that way for nothing. She put me on hold and after 5 minutes I hung up and called back. She answered the phone again, and real politely, I explained I was waiting on a price and no one came back on the phone. She got real defensive and told me that she had customers and she forgot about me. I really wanted to drive down there and inform her manager on what happened, but I just decided to stop going to that store all together. Because of her, I found EB and I have rarely ever gone back to GS. An employee should never make a customer feel unimportant or like they are being inconvenienced. Not if you want to keep costumers that is.[/QUOTE]

At most places customers that are in the store are more important than customers on the phone. I don't see how she did anything wrong, unless she didnt have customers and was lying to you.
 
[quote name='fieldkillah']At most places customers that are in the store are more important than customers on the phone. I don't see how she did anything wrong, unless she didnt have customers and was lying to you.[/QUOTE]

Like he said, I've worked at places that tell you to help the in store customers first.
 
[quote name='Puzznic']That seems like a problem with your company (not you) more than the customers. You can't expect the customers to conform to how much change you guys have. If you know that the amount of change you start with isn't enough on a regular basis then maybe they should give you more change to start the day with.[/QUOTE]

Neat fact: In Ontario, you are not required by law to give change. :cool: You are expected to give the exact amount owed in a transaction. Change is just a convenience.

Not sure how it is in the states.
 
[quote name='cycophuk']I had a bitch at a GS do that shit to me once. All I needed was a quick price, cause the location was not close to me and I didn't want to drive all that way for nothing. She put me on hold and after 5 minutes I hung up and called back. She answered the phone again, and real politely, I explained I was waiting on a price and no one came back on the phone. She got real defensive and told me that she had customers and she forgot about me. I really wanted to drive down there and inform her manager on what happened, but I just decided to stop going to that store all together. Because of her, I found EB and I have rarely ever gone back to GS. An employee should never make a customer feel unimportant or like they are being inconvenienced. Not if you want to keep costumers that is.[/QUOTE]

How dare they help customers who actually have money in there hands ready to buy something! Stupid Capitalism
 
[quote name='Bezerker']Was she Bhudist? Maybe she thought you were the messiah?


Well, i dont really have a stupid customer story, just something about stupid customers in general. A few years ago i worked at Sams Club (warehouse store, like Costco) as a rotisserie chicken cook. Now, the thing about Sams Club customers, they think that since they have to pay to get in the doors, that they are higher than god. We werent even allowed to call them customers, they were 'members'. Anyways, some of the things i witnessed, it was almost straight out of Clerks. People would spend a good 10-15 minutes picking up, examining, and sometimes shaking every single chicken that we had sitting out there.

Another thing that annoyed me was people trying to convince me that they needed a chicken straight out of the oven (even if they werent completely cooked yet). They normally went along the lines of this:

Me: Can i help you?
"Member": Yes, when will those chickens be done?
Me: In about 20 minutes
"Member": Oh no, is there any way i can still get one of them?
Me: Sorry, we cant do that.
"Member": Oh but (insert story here, somewhere along the lines of 'Timmy's stuck in a coma and the only thing that can pull him out of it is a fresh out of the oven chicken')
(to which i want to reply, 'Sorry, but if you want a poorly cooked chicken, theres a KFC down the street'

I also had a lady try to sweet talk me into getting one of the chickens by saying i have 'cute eyebrows'. I just stared at her for a few secs, and said thanks.

Worked there for 3 weeks, then luckily got a call from an office job that paid a hell of a lot more.[/QUOTE]

You know, I do work at KFC, and our chicken is not poorly cooked. Pricey, yes, but at least at MY store we make quality product. Then again, I've worked at one bad KFC (in another town, mind you), so I can see where that comment came from.

...I get defensive when people insult my store... :)
 
[quote name='Cmosfm']
And don't even bother trying to explain it to them, people never seem to understand it. It's always "they make the picture smaller" or "they cut off the top and the bottom of the movie". Even with visial aids, they don't get it. I've tried multiple times.[/QUOTE]

I must be a complete idiot then. I have a 27" TV and I tried watching a widescreen version of Hero. Now the whole picture was there, wider on the sides though but the actual movie was 4" x 27" compared to a fullscreen which would be 27"x 27"

Maybe I was just imagining the 23 inches of blackness???
 
[quote name='dragonpancakes']I must be a complete idiot then. I have a 27" TV and I tried watching a widescreen version of Hero. Now the whole picture was there, wider on the sides though but the actual movie was 4" x 27" compared to a fullscreen which would be 27"x 27"

Maybe I was just imagining the 23 inches of blackness???[/QUOTE]

Just so you know a 27 inch tv is 27 inches from corner to corner, not 27x27. The actual dimensions are about 22x17. So what was this about 23 inches of blackness. ;)
 
[quote name='cycophuk']I had a bitch at a GS do that shit to me once. All I needed was a quick price, cause the location was not close to me and I didn't want to drive all that way for nothing. She put me on hold and after 5 minutes I hung up and called back. She answered the phone again, and real politely, I explained I was waiting on a price and no one came back on the phone. She got real defensive and told me that she had customers and she forgot about me. I really wanted to drive down there and inform her manager on what happened, but I just decided to stop going to that store all together. Because of her, I found EB and I have rarely ever gone back to GS. An employee should never make a customer feel unimportant or like they are being inconvenienced. Not if you want to keep costumers that is.[/QUOTE]

It wsa christmas at Game Stop one year and I was in a good mood. I know people on the phone get really upset when they have to wait more than a few minutes for a simple question to get answered so I did my best to help them. Within 1 hour I had helped about 7 people over the phone get exactly what they need. Meanwhile the line that was out the door was getting a lot smaller. It seems that people who wait in line for help for half an hour get just as upset at being ignored as those who have to wait a few minutes for help on the phone.
 
[quote name='fieldkillah']At most places customers that are in the store are more important than customers on the phone. I don't see how she did anything wrong, unless she didnt have customers and was lying to you.[/QUOTE]

I've got to agree. If I'm working at Home Depot giving someone a quote on new carpeting installed for their entire house, and they are asking me question after question after question about how the install is going to go, have another customer waiting on me to cut blinds, and one who want to order wallpaper, do you really think I'm going to also worry about a person on a phone who may or may not end up coming in and buying something? Yes, it would be nice to help, yes, it would be nice if we HAD the help to do it, but I'll be damned if I'm going to worry about someone on the phone when I've got customers in front of me. Hell, sometimes I have to call customer care for a customer and you can be put on hold for 2 hours there. Guess what? I deal. Not shopping there ever again because you were put on hold is harsh.
 
[quote name='DuelLadyS']I think most cashiers know that and don't get too miffed on 20s (I know I don't.) Plus, with a 20, the most you get in change is 3 fives and 4 ones (if you're a real cheapstake and buy a pack of gun or something.) I know I'm given enough change to handle that a couple times before I need to get more small bills.[/QUOTE]

I do love those 1 dollar packs of gun.
 
[quote name='Arikado']This happened a few nights ago:

Guy comes in and brings in a PS2 that he wants to sell for cash. I hook everything up and hit the eject button. I turn around to grab a few games out of the shelves to test the system. When I turn back around, I notice a disc inside the PS2. I kneel down to take a look at it, and it's a "Hot College Bitches" DVD, complete with a girl with her tits hanging out on it. I immediately start laughing my ass off and then tap the assistant manager on the shoulder. I point down at the disc tray and he starts to laugh as well. I grab the DVD, hand it to the guy, and say "Here you go man, I think you left something in there." The guy's face goes red and he buries it into his hand. "At least I'm not a homosexual, right?" he said. I kept laughing the entire time I was testing out his PS2, but I felt dirty touching the controllers. After I handed him the cash, he said "I'm glad you're laughing at this. I hope it made your day." I reply with "I'm sorry man, I just think that it's really funny." He says "No, it's fine. At least you don't think I'm a dirty pervert or anything." He then turns around and walks out, his face still red. I washed my hands immediately afterwards.

The assistant manager said it's the third time he's seen something like that happen.[/QUOTE]

Lol, I had this happen a few nights ago too. But it was gay porn with pictures on the label that made me go blind. *shudder*
 
I work at a local used game store. Yesterday, I experienced a conversation that went something like this...

Man: Hey, uhh... how much is that there copy of The New Tetris you've got for N64?
Me: The price should be in those books marked "Price Lists" right in front of you. (I was about 20 feet away with my arms full of games, stocking the shelves)
Man: Oh, okay... (long pause) ... I don't see it in here. I can't find it under 'T'.
Me: The game's name was 'The New Tetris', right? Check under 'N'.
Man: Oh, yeah... so, where do I look for that?
Me: Before 'T'.

*headdesk*
 
I've had people come in with systems with porn in it. The ASM kept one of the discs after the guy gave it to him. XD

Oh, and on Wednesday I so wanted to smack this one kid in the head. He was being an annoying loud little shit the whole time he was in the store. I would be trying to help someone and he would be "HAY WHAT IS THE PRICE FOR THIS GAME!?!?!?" and then would hold up the game with the price on the box.

UGH!
 
[quote name='smalien1']I start out with 70 bucks in tens fives and ones and 2 hours later have 300 dollars in twenties and 17 in fives a ten and singles.

People are suck assholes[/QUOTE]

smalien is that your website? IHO? That shit is the funniest thing I have read in a long while. If it's yours keep up the fucking good work.

Fat people? Pudding? RE4?

That's shit I want to read about!!!!

People are suck assholes - or suckholes, if you will. You are a funny dude.
 
I had one guy come in my EB probably about a year ago with a Scooby Doo educational type pc game. The game was obviously very old, scratched, and the sleeve it was in had benn scribbled on. He said he bought it here. He wanted his money back for it. He did not have his receipt. My co-worker and I informed this incredibly rude man that we dont' carry these kinds of games, although this chain might have about 5 YEARS ago, there was nothing we could do for him ,since we don't even take those kids of games in trade, and even if we did, it's way too damaged. He got huffy and puffy, and asked me if I was calling him a liar. "No." So, blah blah he's a lawyer and says he's going to sue us . For what, he never said. But he called the customer complaint line, they called me, and told me to give him a $10 store credit. Oh, I hate that freaking bastard.
 
[quote name='psiufoxx2']smalien is that your website? IHO? That shit is the funniest thing I have read in a long while. If it's yours keep up the fucking good work.

Fat people? Pudding? RE4?

That's shit I want to read about!!!!

People are suck assholes - or suckholes, if you will. You are a funny dude.[/QUOTE]


Thanks. Yeah its all my stuff.
 
originally posted by cycophuk:
Hey, you can get as high and mighty as you want. If you feel that is acceptable, then that is your business. Some people like abuse or rudeness. Hell, there is a resturant in San Antonio called Dick's where the entire wait staff are supposed to be rude and insult the customers. If you are ever in the area, it's on the river walk. You seem like you might like the place.
Click to expand...
yea, there are plenty of dick's all over the us, and theres ed debevics in chicago, stuff like that, dont wanna make san antonio all special or anything, they have a riverwalk which i heard is awesome
 
[quote name='fieldkillah']At most places customers that are in the store are more important than customers on the phone. I don't see how she did anything wrong, unless she didnt have customers and was lying to you.[/QUOTE]

Shit, try explaining that to my customers.

I once had a lady call up, and ask me if we carried Gameboy Advance games. I told her we do, so she asks me "Well, can you tell me every game you have?". I put her on hold for a minute, I'm absolutely floored by the retardness of this question, I am unsure of what to say.

I pick up the phone, and say "Ma'am, we have at least 70 gameboy advance games here, it would take much too long to list them all off, you'll need to come into the store". She tells me that she can't make it herself, someone is coming for her and she wants to tell him which games to buy.

I put her on hold again, I go to my higher up, I mean at this point I think the bitch is hysterical. My boss tells me to tell her that we can't do it, we don't have the time and she'll need to come in. I explain this to her nicely, and she tells me "I bet you're just blowing me off, can you mail me a Nintendo catalogue then???". I don't know even know what the hell this is, I tell her we don't have any, and she tells me to fuck off and hangs up.

She calls back an hour later and talks to my boss, and she tells her "I just talked to this extremely rude person, maybe you will be able to get me that complete list of gameboy advance games you sell". My boss is getting pretty pissed, and she tells the woman "Look, I was right there the entire time, he wasn't rude, and we're not reading off every game so you may or may not buy something". This really ticked the woman off, so eventually I just gave her the # to Nintendo and figured she could bother them.
 
The whole issue with answering the phones is a never-ending problem where I work. If we have more customers than employees in the store, we obviously can't answer the phone, and we can't even put them on hold. Some of my co-workers choose to answer and just put the phone down on the counter until they finish with whatever they're doing at the moment. I just don't answer them at all, as I think it's rude to interrupt helping a customer that actually took the time to drive to the store. And of course, when I finally do have a chance to answer when the customers have left, people bitch that no one answers the phone. If they get left on "hold," then they bitch that they had to wait so long. You really can't win.

My company tried to fix the problem by diverting calls from our store to the national customer service line. Good idea in theory but a disaster in practice. Only the national 800 number is listed in the phone book, not our local number. I must spend half my day listening to bitching and moaning about how our number isn't in the phone book. And then when you do actually call the 800 number, you have to talk to a machine for a minute or so to get what you want, and the old people just hate that. They swear up and down that it doesn't work or can't understand them, or they're just too damn stubborn to actually use the thing. Every month or so I call it myself just to see how it's working, and I can always get what I want within two minutes, and the computer always understands what I'm asking for (even when I try to trick it by using synonyms for common words). I see why some people would rather talk to a human for the entire conversation, but really, most of the people who don't like it are too impatient. Or crotchety.
 
[quote name='Dagnabbit']I had one guy come in my EB probably about a year ago with a Scooby Doo educational type pc game. The game was obviously very old, scratched, and the sleeve it was in had benn scribbled on. He said he bought it here. He wanted his money back for it. He did not have his receipt. My co-worker and I informed this incredibly rude man that we dont' carry these kinds of games, although this chain might have about 5 YEARS ago, there was nothing we could do for him ,since we don't even take those kids of games in trade, and even if we did, it's way too damaged. He got huffy and puffy, and asked me if I was calling him a liar. "No." So, blah blah he's a lawyer and says he's going to sue us . For what, he never said. But he called the customer complaint line, they called me, and told me to give him a $10 store credit. Oh, I hate that freaking bastard.[/QUOTE]

Don't you just love upper management... they make the employees look like idiots just to keep an asshole customer, I say make them someone else's problem.
 
[quote name='Roufuss']Shit, try explaining that to my customers.

I once had a lady call up, and ask me if we carried Gameboy Advance games. I told her we do, so she asks me "Well, can you tell me every game you have?". I put her on hold for a minute, I'm absolutely floored by the retardness of this question, I am unsure of what to say.

I pick up the phone, and say "Ma'am, we have at least 70 gameboy advance games here, it would take much too long to list them all off, you'll need to come into the store". She tells me that she can't make it herself, someone is coming for her and she wants to tell him which games to buy.

I put her on hold again, I go to my higher up, I mean at this point I think the bitch is hysterical. My boss tells me to tell her that we can't do it, we don't have the time and she'll need to come in. I explain this to her nicely, and she tells me "I bet you're just blowing me off, can you mail me a Nintendo catalogue then???". I don't know even know what the hell this is, I tell her we don't have any, and she tells me to fuck off and hangs up.

She calls back an hour later and talks to my boss, and she tells her "I just talked to this extremely rude person, maybe you will be able to get me that complete list of gameboy advance games you sell". My boss is getting pretty pissed, and she tells the woman "Look, I was right there the entire time, he wasn't rude, and we're not reading off every game so you may or may not buy something". This really ticked the woman off, so eventually I just gave her the # to Nintendo and figured she could bother them.[/QUOTE]

My friend had an expirence like this, except the guy wanted him to list every game they had under $10.
 
[quote name='fieldkillah']My friend had an expirence like this, except the guy wanted him to list every game they had under $10.[/QUOTE]

I get asked this in person every day, usually by little kids... it is the most annoying question, everything in my dept. has a price tag, they are usually just too lazy to look themselves.
 
[quote name='cycophuk']Hey, you can get as high and mighty as you want. If you feel that is acceptable, then that is your business. Some people like abuse or rudeness. Hell, there is a resturant in San Antonio called Dick's where the entire wait staff are supposed to be rude and insult the customers. If you are ever in the area, it's on the river walk. You seem like you might like the place.[/QUOTE]


All in good fun dude.

And I would actually love to go to a place like that, it'd be awesome.
 
I just had a good one.

I had a guy come up to me, said he needed a watch battery...

Customer: How much are your watch batteries?

Me: 5.00 installed

C: What's going ON around here?

Me: What do you mean?

C: I had a battery installed down there *customer points to another store* last year for 2.00, he's up to 5.00 now!

Me: I'm sorry, but at the mall, the cheapest you'll find is 5.00. It's also a pretty reasonable price considering that we install them as well. Even Wal-Mart charges 5.00

C: I already been to Wal-Mart, they want 2.95

Me: Well that's your best bet than, I thought they were still 5.00 there.

C: I ain't paying no more than 2.00 for this battery.

Me: I'm sorry, I can't help you than.

He walks off.

So, this guy has been to Wal-Mart, now he's at the mall...all because he want's his watch battery for 2.00 instead of 2.95 or even 5.00? I wonder if these people take inconsideration the time and effort it takes to save that dollar.
 
[quote name='Cmosfm'] So, this guy has been to Wal-Mart, now he's at the mall...all because he want's his watch battery for 2.00 instead of 2.95 or even 5.00? I wonder if these people take inconsideration the time and effort it takes to save that dollar.[/QUOTE]

At the rate hes going, he might be getting burned on gas too.
 
I work at Michaels (the craft store) and we have weird people come in on a daily basis. For example:

We're having a zip code survey and I say " what's your zip code sir" He says very loudly I DONT HAVE TO GIVE YOU THAT. People and their zip codes. They think we're putting them on a mailing list FROM A ZIP CODE!

Some guy asked if we sold tents at a crafts store. BTW Dicks and Wal Mart are in the SAME PLAZA.

My favorite: we have these bins of dollar items and some 99 cents things get thrown in. People will stand and argue if something rings up a dollar and it should be 99 cents. I love retai :)
 
[quote name='Cmosfm']
So, this guy has been to Wal-Mart, now he's at the mall...all because he want's his watch battery for 2.00 instead of 2.95 or even 5.00? I wonder if these people take inconsideration the time and effort it takes to save that dollar.[/QUOTE]

My girlfriend just got her battery changed at a deparment store (boscovs i think) and they didnt charge her a thing. I was suprised she got it for free (they probably thought she bought the watch there or something). But yeah, you should of just told the guy that time is money. So if he wants to know the time hes gonna have to pay some money.
 
[quote name='Venome227']
We're having a zip code survey and I say " what's your zip code sir" He says very loudly I DONT HAVE TO GIVE YOU THAT. People and their zip codes. They think we're putting them on a mailing list FROM A ZIP CODE!
[/QUOTE]

At my job, whenever a customer uses their credit / debit card, it asks for their zip code, kind of like an added form of protection. Instead, the machine says "Input 5 digit billing zip code" and people say "BILLING ZIP CODE? WHAT IS THAT!!!"

I calmly tell them "the zip code where, you know, your bills go to?" and they say "oh, you just mean my regular zip code". I must go through this same conversation at least 10 times a day.
 
I cant stand those idiots who are always try to say the saw a better price at the store across the street. I mean if they did than why are they bothering you? Why not go over there and get your cheap crap. Seriously those people are dumbasses.
 
[quote name='Venome227']I work at Michaels (the craft store) and we have weird people come in on a daily basis. For example:

We're having a zip code survey and I say " what's your zip code sir" He says very loudly I DONT HAVE TO GIVE YOU THAT. People and their zip codes. They think we're putting them on a mailing list FROM A ZIP CODE!

Some guy asked if we sold tents at a crafts store. BTW Dicks and Wal Mart are in the SAME PLAZA.

My favorite: we have these bins of dollar items and some 99 cents things get thrown in. People will stand and argue if something rings up a dollar and it should be 99 cents. I love retai :)[/QUOTE]

:applause: :applause:

Yes, OH yes. I work at Michael's too. The best part about that zop coe survey is- ads come in the damn paper around here, so it's a completely pointless effort! :roll:
 
Major shit went down today as many controllers were stolen from my store. I wasn't there at the time. Now you'd think that the perps would have been all "We got a few controllers, lets sell them to friends."

No, they weren't that smart.

They went to other gamestops and tried to trade them in, getting caught on camera many times and we also have the info on one of them.

Stupid mother-fuckers.

Oh, also had a bitch today. Telling me that one of our employees would give her 30 cash for an SP. I guess he wanted one. Now, she was telling me she wanted 30 cash for it, I told her that's the credit price and it would be less for cash. It took me 3 times of telling her "I wasn't here yesterday and therefore I don't know what kind of deal you got. Therefore you will get 24 bucks in cash if you want cash." before she got my point.
 
[quote name='Kuros']Major shit went down today as many controllers were stolen from my store. I wasn't there at the time. Now you'd think that the perps would have been all "We got a few controllers, lets sell them to friends."

No, they weren't that smart.

They went to other gamestops and tried to trade them in, getting caught on camera many times and we also have the info on one of them.

Stupid mother-fuckers.

Oh, also had a bitch today. Telling me that one of our employees would give her 30 cash for an SP. I guess he wanted one. Now, she was telling me she wanted 30 cash for it, I told her that's the credit price and it would be less for cash. It took me 3 times of telling her "I wasn't here yesterday and therefore I don't know what kind of deal you got. Therefore you will get 24 bucks in cash if you want cash." before she got my point.[/QUOTE]

There were a few kids in my are that did this. The short one (4') would distract teh only employee with tons of questions while his friend (same age 2 feet taller) took the merch. One day we got a call right when they walked into our store. The guy on the phone worked at a small VG store nearby and was calling around looking for some stolen games. We took the games from teh kids, gave them credit ( and had all their info down, name address phone # everything) Small vg owner comes in later with the police, we sell the VG owner teh games back and give the police the kids info. Few days later we get a call saying they came into the same store to steal again but this time they had to pay for the stolen merch.


Usually when there is something a customer has that we want ( NOTE: this IS against Store Policy) we will tell them Credit is $30, Cash is $24, BUT I will buy it from you for $30. So they know that it is the employee buying it and not the store. A lot of people prefer this and we had several customers do this often.
 
[quote name='dtarasev']I cant stand those idiots who are always try to say the saw a better price at the store across the street. I mean if they did than why are they bothering you? Why not go over there and get your cheap crap. Seriously those people are dumbasses.[/QUOTE]

The best one I heard as of late was...

[Customer] "Wait, you have used GameCubes in stock?"
[Employee] "Yes we do! Would you like one?"
[Customer] "How much will it cost?"
[Employee] "$59.99 for the system, all of the cables, and a controller."
[Customer] "That's such a ripoff! I just came from a pawn shop that was selling them for $20 apiece!"
[Employee] "Wow, that's a great price!"
[Customer] "Absolutely! Now, if you can give me one for that price, I'll be all over that!"
[Employee] "Sorry, ma'am, but prices are set by Corporate. I can't change the price if I want to keep my job."
[Customer] "Well, I don't see why I should continue shopping here then!"
[Employee] "To be fair, I don't ever recall you ever being here before, not to mention that the GameCube price has been well advertised for at least the past several months."
[Customer] "I used to...I... [Silence]"


Fantastic. Why yes, please attempt to haggle at EB with a fictional nearby pawn shop that doesn't exist. A few customers afterwards asked her where this fabled pawn shop was located or even a name but she couldn't remember what street it was on, what the name was, what town it was in, the size of the store...well, basically any info whatsoever.
 
this ones pretty recurrent so I'll be brief


Cust :Hi is the internet down? I can't seem to get to anything.

TSR(tech support rep):Hmm... let take a look at your modem what lights are lit up on it?

cust: I'm not sure where it is I can't find it.

TSR: ok your looking for (preceeds to describe standard modem).

Cust: oh, i know what it looks like . Its just hard see in here the power went out a little while ago.

TSR : DOH

-----------------------------------------------------------------------------------
irrate customer, I actually said this once.


Cust : GOddamnmit its not my **** computer and you say its not the modem where the **** is the issue????!!

TSR : hmmm.. well its definity somewhere between your keyboard and your chair.

CUst:******* *******

TSR : LOL CLICK....
-------------------------------------------------------------------------------------

ok so this one time I was really hung over and little pissy he did not deserve this but his computer was screwed and I was tired.

Cust: i know its gotta be something with this modem I never got "insert system disk errors" til I started using this.( true story)

TSR: we'll need to go ahead and reset your modem*snicker* I want you to take a paperclip and press it into the small hole on the back of your modem....also lemme know if it gives you a little shock....

Cust:.... (dead silence for a full minute) You might be right about those errors I'll have one of my friends take a look. *Click*

----------------------------------------------------------------------------------
 
Over the summer, wanting to make some extra money, I took up a second job as a bus boy at this semi-fancy restaraunt.

Well, I went to go clean the one table that just got up (2 old ladies, they had been there forever) and the girl at the front of the store said to me over our headsets, "Oh, the one lady said her napkin was left under the table (The napkins were those real thick clothe ones) so I say ok, and as I pick it up, it smells and has some half eaten looking food on it. Here the lady also told the girl in the front that, "sometimes food gets stuck in my throat, so I make myself vomit it up."

I was grossed out so much, and why the hell would she just toss it on the floor!?!
 
[quote name='seanr1221']Over the summer, wanting to make some extra money, I took up a second job as a bus boy at this semi-fancy restaraunt.

Well, I went to go clean the one table that just got up (2 old ladies, they had been there forever) and the girl at the front of the store said to me over our headsets, "Oh, the one lady said her napkin was left under the table (The napkins were those real thick clothe ones) so I say ok, and as I pick it up, it smells and has some half eaten looking food on it. Here the lady also told the girl in the front that, "sometimes food gets stuck in my throat, so I make myself vomit it up."

I was grossed out so much, and why the hell would she just toss it on the floor!?![/QUOTE]
That sucks
 
[quote name='seanr1221']Over the summer, wanting to make some extra money, I took up a second job as a bus boy at this semi-fancy restaraunt.

Well, I went to go clean the one table that just got up (2 old ladies, they had been there forever) and the girl at the front of the store said to me over our headsets, "Oh, the one lady said her napkin was left under the table (The napkins were those real thick clothe ones) so I say ok, and as I pick it up, it smells and has some half eaten looking food on it. Here the lady also told the girl in the front that, "sometimes food gets stuck in my throat, so I make myself vomit it up."

I was grossed out so much, and why the hell would she just toss it on the floor!?![/QUOTE]

That is beyond disgusting. Sometimes i don't understand humans.
 
[quote name='munch']That is beyond disgusting. Sometimes i don't understand humans.[/QUOTE]

me neither, its so wasteful. She shouldve kept the napkin in case she was hungry later...
 
[quote name='Roufuss']At my job, whenever a customer uses their credit / debit card, it asks for their zip code, kind of like an added form of protection. Instead, the machine says "Input 5 digit billing zip code" and people say "BILLING ZIP CODE? WHAT IS THAT!!!"[/QUOTE]

I think I'd be something along these lines. It's always nice to mess with the shopper demographics when I'm down in the States.

CS: "...and then just enter your zip code, sir."
Me: "I don't think I can do that."
CS: "Just use the keypad, sir."
Me: "Well, I still don't think that's going to work."
CS: "What is the trouble?"
Me: "Well, my postal code is M9W and I don't see any letters on this thing."
CS: "..."
CS: "We'll just use the store code."
 
[quote name='dragonpancakes']One day we got a call right when they walked into our store. The guy on the phone worked at a small VG store nearby and was calling around looking for some stolen games. We took the games from teh kids, gave them credit ( and had all their info down, name address phone # everything) Small vg owner comes in later with the police, we sell the VG owner teh games back and give the police the kids info. Few days later we get a call saying they came into the same store to steal again but this time they had to pay for the stolen merch.[/QUOTE]

How is this legally possible? How can you legally sell stolen merchandise?
 
That issue was on the national news about a year ago. There were a number of suits against EB/GS over the reselling of stolen merchandise. I don't think much came to it because as soon as someone escalated the issue that far, EB/GS probably settled the issue. And because of the scope of the issue, I don't think there has been any signifcant suits every filed. I'm probably wrong though, so it would be interesting if anyone had some information of this.
 
I'm guessing they gave the games back to the guy, and he gave them the money the store credited the kids. Then the store owner goes after the kids to get the money back.

Of course though the VG small store owner didn't have to pay anything, it's his merchandise. And EB or who ever would have to go after the kids to get the credit back. I'm guessing it was up to the police to do it the other way.
 
[quote name='Scoobert']I'm guessing they gave the games back to the guy, and he gave them the money the store credited the kids. Then the store owner goes after the kids to get the money back.

Of course though the VG small store owner didn't have to pay anything, it's his merchandise. And EB or who ever would have to go after the kids to get the credit back. I'm guessing it was up to the police to do it the other way.[/QUOTE]
Could be also since they gave the kids the credit in order to get their info, which resulted in them getting caught, its kinda nice of the store owner to reimburse them for that directly.
 
Our Circuit City sells stuff like doorbells and light switches and motion detectors and home alarms.

[quote name='ngamer007']I work at CC for those that don't know, and today one of the CSA's called in. I'm a product specialist, but they grabbed me to cover the front counter near the mall entrance that the CSAs cover. It seems like every idiot that walks in throws their crap down on my counter and then says "I want to return this". March your ass up to customer service you dumb f***, does it look like I can take your returns here? Of course, I don't say it like that.

Anyway, the biggest ****ing idiot I've ever encountered in the last week talked to me today. He walked in while I was stuck up at that horrible front register, and said "Where are your doorbells?"

"....doorbells?"

"Yeah! Im looking for a really LOUD doorbell. One with a lot of, POWER."

"...We dont have doorbells. This is an entertainment superstore not a hardware store."

The guy looked digusted and walked out, what a dipshit[/QUOTE]
 
[quote name='botticus']Could be also since they gave the kids the credit in order to get their info, which resulted in them getting caught, its kinda nice of the store owner to reimburse them for that directly.[/QUOTE]

In the end it worked out like this. Small owner got what he was owed. Thiefs got community service time, and a cancelled credit slip. And Gamestop made a rather large profit.

If GS knows the merch is stolen (before we process it) we will not sell it. HOWEVER the small VG owner asked us to get the games back from the kids and he would reimburse us for the credit.
 
[quote name='dragonpancakes']In the end it worked out like this. Small owner got what he was owed. Thiefs got community service time, and a cancelled credit slip. And Gamestop made a rather large profit.

If GS knows the merch is stolen (before we process it) we will not sell it. HOWEVER the small VG owner asked us to get the games back from the kids and he would reimburse us for the credit.[/QUOTE]

Gamestop, and its parent company are assholes. You should have returned the games and canceled the credit.
 
Status
Not open for further replies.
bread's done
Back
Top