Employees of all stores--post your stupid customer stories--part III

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[quote name='DuelLadyS']Doubly so- just becuase the card has a unqiue number does not mean the reciept will actually show said number. Ours don't.[/QUOTE]

I guess you are out of luck if you lose your gift card and bring your receipt in for a replacement....no number on the receipt, no tracking the balance. I can understand if only the last four digits are displayed on the receipt.

BTW, I use to work at Sav-On Pharmacy and all the sick people would come in. I could handle that but when they insist that they pay for their groceries at the pharmacy counter because the front cashiers were backed is just wrong.

There is one time when a lady expected me to check out a whole cart full (over $200) of merchandise (a few items would be OK), in addition to her one prescription. However, there were a dozen people behind her that is sick and waiting for their meds. I told her that she needs to go to the front to pay for her groceries since there were many people behind her....she yelled and screamed like a cry baby....but then again, it was in Southern Cali, where most people are just ME, ME, ME and no one else.
 
[quote name='Fanboy']Can you explain why it is preferable to hand out $XX in merchandise to these same people and their stolen giftcards?[/QUOTE]

It's more that, theive-y types will be more likey to steal gift cards if they know they can cash them out than if they have to buy something in the store with them.

And, at my store at least, our anti-theft policies are... well, junk. The corporate actually has an allotment for stolen merchandise. Most people who want to rip us off just pick up merchandise from the floor, then bring it up for a no-reciept return. Why even risk having another customer turn you in?

(And no, I can't take it upon myself to call anyone for stealing. I will get fired. I have been told my many a manager that, basically, I just have to let them do it.)

[quote name='dude2003'] i'd rather have this law here in california where i can get my cash back. like i said, i like the law being consumer friendly. if you dont like this law then you must be an owner of one of these large corporations;[/quote]

No. I'm a cashier who spends enough time giving people free credit/merch for stolen goods. I don't wanna start passing out cash too.
 
[quote name='unforeseen']I guess you are out of luck if you lose your gift card and bring your receipt in for a replacement....no number on the receipt, no tracking the balance. I can understand if only the last four digits are displayed on the receipt.
[/QUOTE]

Uh, yeah. That's kinda what it says on the back of almost every gift card ever made. You lose it, you lose it. You were competent enough to keep a 10" long receipt made of paper, but you can't handle a credit-card sized piece of plastic? Tough shit.

On our receipts, the last four are XXX out. Don't ask me why, I didn't invent this shitty computer system. But the fact is, if you think you aren't going to use a gift card, don't buy one. It's not that hard. But for God's sake don't buy someone something you know is not going to fit to waste both theirs and my time. Good fuckING grief. And if you dare buy something and five minutes later want to return it, make sure it gets a seat on my hand from it's return trip to your face.
 
[quote name='CocheseUGA']Uh, yeah. That's kinda what it says on the back of almost every gift card ever made. You lose it, you lose it. You were competent enough to keep a 10" long receipt made of paper, but you can't handle a credit-card sized piece of plastic? Tough shit.
[/QUOTE]

This reminds me of when my wife had $400 of Home Depot gift cards stolen. She called up the store and was told "gift cards are the same as cash and cannot be replaced". I was actually working at the store during this period, so the next day I go up to the customer service desk and there was this rather large sign titled "lost or stolen gift cards". The sign detailed the exact process on how to get replacement cards. The head cashier was nearby so I quizzed her if it was possible to replace lost gift cards. She gave me the "same as cash" line. I told her to read the sign right next to her and answer the question again.

It took a couple weeks (requests have to go through corporate) but we got replacement cards. I bet the store is still telling customers this is not possible.
 
[quote name='asianxcore']around the weeks leading up to Christmas, a guy brought in a 20% off one item coupon to TRU. problem is that it was photocopied. anyone who has seen one of these cards, know they are actually cards, made of some kind of plastic, and sometimes have a sheen to them. he brought in some computer paper that had on the top, the front of the card in black and white, and the back of the card under it in black and white. it was the quality of I'd say a doctor's office Xerox machine.

when I told him we couldn't accept it because it was obviously a photocopy, he went apeshit on me, telling me how stupid I was and how he used it in this store before etc etc..I just let him talk on and on, since he was pretty mad he wasn't getting 20% off a PS2 dance mat. a manager then was walking by and asked what was up, the customer said I refused to take this legit coupon. my manager kind of laughed, opened up my drawer and showed him what the coupon was supposed to look like.

he then turns to his friend tells him how lame I am, and his friends asked him "he didn't take it?".

boy I love retail.[/QUOTE]

What is guy is trying to do is no different than CAGs using the copied $10 off BB coupons... except he was being an ass about it after you refuse to take it
 
[quote name='DarienW']What is guy is trying to do is no different than CAGs using the copied $10 off BB coupons... except he was being an ass about it after you refuse to take it[/QUOTE]

That reminds me of another thread that was posted on this site. I think it was called "Finally got turned down using BB coupon." In it, the poster describes how "stupid" cashier was. And she was a no good bitch. When the manager came over to explain that a photo copied coupon was invalid, the poster said some more derogatory statements I can't remember. If that wasn't bad enoungh, then all the other CAGers that posted were in total argeeance with him and his actions. That got my blood going. I stopped coming here for a week after I read something that dumb.
 
[quote name='controlcommerce']That reminds me of another thread that was posted on this site. I think it was called "Finally got turned down using BB coupon." In it, the poster describes how "stupid" cashier was. And she was a no good bitch. When the manager came over to explain that a photo copied coupon was invalid, the poster said some more derogatory statements I can't remember. If that wasn't bad enoungh, then all the other CAGers that posted were in total argeeance with him and his actions. That got my blood going. I stopped coming here for a week after I read something that dumb.[/QUOTE]

Wow, I feel dumb just for reading that.

I made that thread, the coupon I used at the time was how Best Buy handed it out AT THEIR OWN STORE, black and white and all. I never called the cashier a bitch, I mentioned how she was stupid for not even trying to scan the coupon, tried to punch in the discount manually, and calling a manager without ever trying to scan the coupon like a normal person, but I never said that to her face.

The only statement I told the manager, after she pretty much called me everything but a scam artist in a loud voice, was that I will just come back later tonight and use the coupon then, since I knew a different cashier would take it and she wouldn't be there all day. Not sure where the derogatory remark was in that, I never once insulted her like what happened to the guy at TRU.

The other CAG's mentioned how other Best Buy managers reacted, I don't really remember anyone cheering on my actions. If she had said "I'm sorry sir, we can't accept this" no problem, that's cool, it's the fact that she made a huge deal about it in a loud voice. Hell, that same manager has tried the same thing on my friend when he used a GGC.
 
Speaking of stupid customer stories... what the hell happened to CustomersSuck.com? It suddenly disappeared into the thin air without warning. I really miss reading the posts over there - especially during the whole Malt Vinegar Boy incident which was a riot. :lol:
 
[quote name='Roufuss']Wow, I feel dumb just for reading that.

I made that thread, the coupon I used at the time was how Best Buy handed it out AT THEIR OWN STORE, black and white and all. I never called the cashier a bitch, I mentioned how she was stupid for not even trying to scan the coupon, tried to punch in the discount manually, and calling a manager without ever trying to scan the coupon like a normal person, but I never said that to her face.

The only statement I told the manager, after she pretty much called me everything but a scam artist in a loud voice, was that I will just come back later tonight and use the coupon then, since I knew a different cashier would take it and she wouldn't be there all day. Not sure where the derogatory remark was in that, I never once insulted her like what happened to the guy at TRU.

The other CAG's mentioned how other Best Buy managers reacted, I don't really remember anyone cheering on my actions. If she had said "I'm sorry sir, we can't accept this" no problem, that's cool, it's the fact that she made a huge deal about it in a loud voice. Hell, that same manager has tried the same thing on my friend when he used a GGC.[/QUOTE]

I didn't mean to hank you chain. I just can't stand posts like that. That post was basically you throwing a fit because you didn't get your way. Instead of throwing the fit inside the store, you elected to go home and complain about it in a post. Pointless. Like blogs, pointless. I'm sorry I just see a lot people throw pointless fits at work, that's why it get's my blood going.
 
[quote name='controlcommerce']I didn't mean to hank you chain. I just can't stand posts like that. That post was basically you throwing a fit because you didn't get your way. Instead of throwing the fit inside the store, you elected to go home and complain about it in a post. Pointless. Like blogs, pointless. I'm sorry I just see a lot people throw pointless fits at work, that's why it get's my blood going.[/QUOTE]

Your missing his point completely. He was posting not becuase he didn't get his way, but because the employee treated him rudely.
 
Around the time Madden came out, TRU had a deal where you would receive a free Intec wireless controller with the purchase of the game.

Our sign stated: Free wireless controller with purchase of Gamecube, Xbox, or Playstation 2 Madden 2005. A $29.99 value.

A lady believed that she would receive this deal since she had just bought a Gamecube system. When I told her that it only worked if she bought Madden 2005, she got all upset. Pointing at the sign she said (paraphrasing) "it says you get a controller free if you buy a Gamecube..." I was like "you have to read the whole sentance. The offer only refers to that game which is available for those systems, which includes the Gamecube."

For some reason, she could not grasp this concept even after I explained the situation to her over and over again. She even had the audacity to ask for a manager, he was dumbfounded as I once he figured out what she was complaining about. She suggested that next time we use better wording for deals such as this, before she left in huff.

Some people just can't read!
And this case wasn't a fine-print type of issue either, she just didn't understand!
 
[quote name='greendj27']Your missing his point completely. He was posting not becuase he didn't get his way, but because the employee treated him rudely.[/QUOTE]

Exactly... the post might have seemed skewed towards that initially, but when I have 4 other Best Buy's I can go to on a daily basis, I really don't care that one would have denied me (though it was still weird this Best Buy denied me, since they were the most carefree one of all, probably why I was so shocked when I made the post). Yea, it's a bit of a hassle having to drive 15 minutes instead of 2, but c'est la vie.

I don't shop at that Best Buy anymore not because they didn't accept my coupon, but because of the rude manner in which they approached me about it.

Plus, your post (commerce) made it seem like I threw a fit inside the store, which wasn't the case at all... I wouldn't give them the satisfaction of raising my voice.

I don't want to clutter the thread with this anymore, though, so let's just leave it at that.
 
haha, yes, yes, sig is 'cgified', but yes, i went to e3 as well. And never did get my t-shirt...>>

[quote name='Fanboy']Can you explain why it is preferable to hand out $XX in merchandise to these same people and their stolen giftcards?[/QUOTE]

Thevies of that calibur will generally only want to cash it out. If someone really wanted to cash out a gift card, alarm bells go off immediately. The worst they could do with product is return it for some more, you got it~ store credit.

It'd be impossible to track if a person using a gift card was the "Real" owner of it. So yeah...cause I hear not that many 6yr olds with gift cards have a valid drivers liscense or state id, :lol:
 
[quote name='Demolition Man']This is why I give straight out cash instead of a freakin gift card. I simply don't get the point of gift cards at all.[/QUOTE]

i feel weird giving cash out, but thats pretty much what everyone would rather have instead of a gift card because they can go anywhere to purchase something.
 
[quote name='Demolition Man']This is why I give straight out cash instead of a freakin gift card. I simply don't get the point of gift cards at all.[/QUOTE]

I only do it if I know 100%, no doubt in my mind, that the person shops at that store and can use the gift card.
 
I hate giving gift cards to someone regardless because they know how much you spent on the gift. If someone is a gamer, I'd rather go out and pick up a copy of a cheap game that still sells for a lot of money at other stores (like picking up Pikmin 2 for $10 at TRU when it's still $50 in every other store) so it looks like you are giving them an expensive gift but they don't know you only spent $5 or $10 on it.
 
[quote name='YoshiFan1']I hate giving gift cards to someone regardless because they know how much you spent on the gift. If someone is a gamer, I'd rather go out and pick up a copy of a cheap game that still sells for a lot of money at other stores (like picking up Pikmin 2 for $10 at TRU when it's still $50 in every other store) so it looks like you are giving them an expensive gift but they don't know you only spent $5 or $10 on it.[/QUOTE]


Yeeeessss... the Sneaky Gift- my fav. Those new ADV anime boxes were a godsend this year. I've got a friend who likes to use the 'I didn't know what you wanted' excuse to not buy anything. So I got one of these on sale and split the cost with 2 other friends. She doesn't buy much anime, so I'm sure thinks we bought an $90 boxset, not a $50 set on sale (result in about $10 for each of us.) And now we've got a great excuse to never buy her anything again.
 
So yesterday, this guy came in to exchange his GBA game. He had bought a GPG (warranty) and now his game wasn't working anymore. I asked him why the game wasn't working and he replied that he had dropped it in the toilet; he had a stack of games on his toilet roll and when he went to get some toilet paper, they fell and one flew into the toilet. I was like, "oh" and was half shocked. He put the game down on the counter and since I didn't want to touch it, I told him that if he put it out to dry, it probably will start working. He insisted that it doesn't work anymore and wants to exchange it. He was in a hurry because he started yelling at me, why I won't just take it and exchange it, etc. I went to the back to grab a plastic bag, he yelled at me some more for wasting his time (because I spent like 2 minutes in the back trying to find a paper bag), and that he just wanted to get another copy. No way in hell am I touching that thing with my bare hands. Yeah, so, I hope that when my boss goes through the defect box, he'll touch the game with his bare hands :lol:

Oh yeah, somebody threw up on our DS display systems too.
 
[quote name='vietgurl']So yesterday, this guy came in to exchange his GBA game. He had bought a GPG (warranty) and now his game wasn't working anymore. I asked him why the game wasn't working and he replied that he had dropped it in the toilet; he had a stack of games on his toilet roll and when he went to get some toilet paper, they fell and one flew into the toilet. I was like, "oh" and was half shocked. He put the game down on the counter and since I didn't want to touch it, I told him that if he put it out to dry, it probably will start working. He insisted that it doesn't work anymore and wants to exchange it. He was in a hurry because he started yelling at me, why I won't just take it and exchange it, etc. I went to the back to grab a plastic bag, he yelled at me some more for wasting his time (because I spent like 2 minutes in the back trying to find a paper bag), and that he just wanted to get another copy. No way in hell am I touching that thing with my bare hands. Yeah, so, I hope that when my boss goes through the defect box, he'll touch the game with his bare hands :lol:

Oh yeah, somebody threw up on our DS display systems too.[/QUOTE]

This reminds me of a story my friend told me when he was working at a video store. Some guy came in to return a porn tape, my friend looked at it, and the guy had taken a shit inside the case. The guy didnt understand why my friend wouldnt take the video back. Another amusing story from him was when they put a beastiality tape out for sale and less than 30 mins later it was sold.
 
We had this crazy bitch come in also. She walks in talking on a cellphone and I greet her and she walks straight to the counter. My co-worker glances over, as he is the curious type and she sneers and says "What the fuck are you looking at?" We were both taken aback by this statement, but we kept our cool. He continued helping his customer while I asked what she needed. She needed to get this giftcard she got yesterday cashed out, so I said ok and started cashing it out. She then walked to the side, mentioned something about me just standing there playing video games (which I wasn't) and came back. I then gave her the money just to get her out of there. Other customers were like "Ok... what the fuck?" We joked about it for a bit and went on our way.
 
[quote name='vietgurl']So yesterday, this guy came in to exchange his GBA game. He had bought a GPG (warranty) and now his game wasn't working anymore. I asked him why the game wasn't working and he replied that he had dropped it in the toilet; he had a stack of games on his toilet roll and when he went to get some toilet paper, they fell and one flew into the toilet. I was like, "oh" and was half shocked. He put the game down on the counter and since I didn't want to touch it, I told him that if he put it out to dry, it probably will start working. He insisted that it doesn't work anymore and wants to exchange it. He was in a hurry because he started yelling at me, why I won't just take it and exchange it, etc. I went to the back to grab a plastic bag, he yelled at me some more for wasting his time (because I spent like 2 minutes in the back trying to find a paper bag), and that he just wanted to get another copy. No way in hell am I touching that thing with my bare hands. Yeah, so, I hope that when my boss goes through the defect box, he'll touch the game with his bare hands :lol:

Oh yeah, somebody threw up on our DS display systems too.[/QUOTE]

um ew? :puke:
so i shouldn't visit eb stores in berkeley eh?
 
8:55 pm: I'm guarding the door at work, waiting for the last couple of customers to finish up and get the heck out. They are going kinda slow, but I can't kick them out because they were in the store before we close.

9:05 pm: They finally got what movies they wanted and are just about to pay when another guy tries to come in.

Guy: "Hold on please! I just need to get one thing!"
Me: "Sorry sir, it's past 9pm. These are the last customers for the night."
Guy: "But all I want to get is a PS2. Why can't you get it for me?"
Me: "Because you came in after 9, we want to close up."
Guy: "But they are getting stuff."
Me: "They were in here before 9."
Guy: "So you aren't gonna help me? I wanna speak to your manager! Are you the manager?"

This is the fun part, one of the women buying stuff chimes in:

Woman: "Yea I'm the manager and we need to get the heck out of here to go home! You should have gotten here earlier!"
Guy: *Flabbergasted* "Wha? Well... YOU LOST A SALE!" *storms out*

Manager: "...Wow. Thank you very much!"
Me: "Ditto! Thanks a lot and have a wonderful night!"

I still got home later than expected.
 
I work at a bowling alley in Virginia. We just had our center redesigned recently so that all of the "House" bowling balls are positioned on shelving units at the front desk, where you get your lane. The bowling balls are in plain view from every single spot in the alley. I have had such questions asked to me as I have been standing at the front counter, surrounded by bowling balls:

"Is this where you keep the balls?" Usually I reply, no we keep those in the bathroom, these are just display boxes.

"Excuse me, do you know where the bowling balls are?" My reply is usually, sorry man, I was just about to ask you the same.

"(Should/can) I walk behind the counter and get my own ball?" I usually dont reply, because that is just stupid.
 
Oh yeah, one more thing. This is kinda different, but its still f-ed up. I went to Walmart a month ago and got some groceries and such and when I went to pay for it, the cashier tried to run my bank of america, debit card as if it were a food stamp card. After the transaction didnt go through, I explained to her that she had made a mistake and to try it again. She tried it again and still managed to try and run my card as a food stamp card. I proceeded to tell her that it wasnt a food stamp card and she replied in a loud bellow that "Its not my fault that you dont have any money!" Astonished, I calmly looked her in the eyes and replied "mam, I just checked my bank account online and on my phone and I do have the money, your just running my card through incorrectly." After I said this, she immediatly called a manager over to run my card. The manager did the exact same thing and finally after I lost my patience and yelled "fuck it!", I used my credit card. Guess what, the transaction went through perfectly. On my way home I even stopped to get gas and used my debit card to pay. Idiots.
 
[quote name='Acidbath42024']Oh yeah, one more thing. This is kinda different, but its still f-ed up. I went to Walmart a month ago and got some groceries and such and when I went to pay for it, the cashier tried to run my bank of america, debit card as if it were a food stamp card. After the transaction didnt go through, I explained to her that she had made a mistake and to try it again. She tried it again and still managed to try and run my card as a food stamp card. I proceeded to tell her that it wasnt a food stamp card and she replied in a loud bellow that "Its not my fault that you dont have any money!" Astonished, I calmly looked her in the eyes and replied "mam, I just checked my bank account online and on my phone and I do have the money, your just running my card through incorrectly." After I said this, she immediatly called a manager over to run my card. The manager did the exact same thing and finally after I lost my patience and yelled "fuck it!", I used my credit card. Guess what, the transaction went through perfectly. On my way home I even stopped to get gas and used my debit card to pay. Idiots.[/QUOTE]

Thats not really a stupid customer story. BTW you shouldhave asked to do it yourself.
 
[quote name='Acidbath42024']

"(Should/can) I walk behind the counter and get my own ball?" I usually dont reply, because that is just stupid.[/QUOTE]

To be honest, from the way you explained the setup, I would be wondering the same thing.
 
Okay I work as a Clerk at a store called XScargo and i am a clerk here's one of the few stories I have to tell.

I was just walking around and looking to help a person and clean up all the aisles and I do Tests for "defective products" and guess what a customer came with a broken blender so I go to the front to pick it up and and the cutomer what's wrong with it, the person was from china I think and he explained this to me "the item will not blend my beans" so I was like bean's???? I was confused and didintknow what to do so I called my manager "Igor" a cool russian dude, when he came he talked to the cutomer and even turned it on and it was like perfectly fine, so themanger said "no I wont exchange it" and the customer was angry and all and wouldn't give up then my manger just decided to leave the item as it is and go to the office. The Customer decided to be angry for some reason and picked up the item and throw it at my manager but missed him by a bit, so my manger pick the item up and put it's near the entrance and tells him I am calling the cops, MAN did he ever run out of the store!
 
[quote name='Sejad']Okay I work as a Clerk at a store called XScargo and i am a clerk here's one of the few stories I have to tell.

I was just walking around and looking to help a person and clean up all the aisles and I do Tests for "defective products" and guess what a customer came with a broken blender so I go to the front to pick it up and and the cutomer what's wrong with it, the person was from china I think and he explained this to me "the item will not blend my beans" so I was like bean's???? I was confused and didintknow what to do so I called my manager "Igor" a cool russian dude, when he came he talked to the cutomer and even turned it on and it was like perfectly fine, so themanger said "no I wont exchange it" and the customer was angry and all and wouldn't give up then my manger just decided to leave the item as it is and go to the office. The Customer decided to be angry for some reason and picked up the item and throw it at my manager but missed him by a bit, so my manger pick the item up and put it's near the entrance and tells him I am calling the cops, MAN did he ever run out of the store![/QUOTE]
A comma is not an acceptable substatute for a period. Neither is the space bar. I'm faily sure most elementary schools cover this in their curriculum.
 
[quote name='Sejad']Okay I work as a Clerk at a store called XScargo and i am a clerk here's one of the few stories I have to tell.[/QUOTE]
Yes, but are you a clerk?

I was just walking around and looking to help a person and clean up all the aisles and I do Tests for "defective products" and guess what a customer came with a broken blender so I go to the front to pick it up and and the cutomer what's wrong with it, the person was from china I think and he explained this to me "the item will not blend my beans" so I was like bean's???? I was confused and didintknow what to do so I called my manager "Igor" a cool russian dude, when he came he talked to the cutomer and even turned it on and it was like perfectly fine, so themanger said "no I wont exchange it" and the customer was angry and all and wouldn't give up then my manger just decided to leave the item as it is and go to the office. The Customer decided to be angry for some reason and picked up the item and throw it at my manager but missed him by a bit, so my manger pick the item up and put it's near the entrance and tells him I am calling the cops, MAN did he ever run out of the store!
Click to expand...
A comma is not an acceptable substatute for a period. Neither is the space bar. I'm faily sure most elementary schools cover this in their curriculum.
 
[quote name='Sejad']Okay I work as a Clerk at a store called XScargo and i am a clerk here's one of the few stories I have to tell.

I was just walking around and looking to help a person and clean up all the aisles and I do Tests for "defective products" and guess what a customer came with a broken blender so I go to the front to pick it up and and the cutomer what's wrong with it, the person was from china I think and he explained this to me "the item will not blend my beans" so I was like bean's???? I was confused and didintknow what to do so I called my manager "Igor" a cool russian dude, when he came he talked to the cutomer and even turned it on and it was like perfectly fine, so themanger said "no I wont exchange it" and the customer was angry and all and wouldn't give up then my manger just decided to leave the item as it is and go to the office. The Customer decided to be angry for some reason and picked up the item and throw it at my manager but missed him by a bit, so my manger pick the item up and put it's near the entrance and tells him I am calling the cops, MAN did he ever run out of the store![/QUOTE]

In Soviet Russia, Blender throws you at Manager (it also uses normal punctuation, eh.)
 
[quote name='Bezerker']In Soviet Russia, Blender throws you at Manager (it also uses normal punctuation, eh.)[/QUOTE]


Watch out, he'll sick Hosehead on you. He drinks beer, yaknow.
 
[quote name='Kirin Lemon']Yes, but are you a clerk?


A comma is not an acceptable substatute for a period. Neither is the space bar. I'm faily sure most elementary schools cover this in their curriculum.[/QUOTE]

Dude wtf is your problem, by the way I am from bosnia and no I am not perfect at spelling.
 
[quote name='Sejad']Dude wtf is your problem, by the way I am from bosnia and no I am not perfect at spelling.[/QUOTE]

OK, if English is your second language I think we can cut you some slack. Without knowing that, though, I understand why they said what they did. That was a massive run-on sentence.;)
 
[quote name='neocisco']OK, if English is your second language I think we can cut you some slack. Without knowing that, though, I understand why they said what they did. That was a massive run-on sentence.;)[/QUOTE]


I agree that is pretty disgusting I need to clean up my writing skills. Still dont hate me cause I suck at writing.
 
[quote name='Sejad']I agree that is pretty disgusting I need to clean up my writing skills. Still dont hate me cause I suck at writing.[/QUOTE]

No hate, just some friendly (I hope) teasing.
 
[quote name='Kirin Lemon']Yes, but are you a clerk?


A comma is not an acceptable substatute for a period. Neither is the space bar. I'm faily sure most elementary schools cover this in their curriculum.[/QUOTE]


Don't you love it when someone tries to correct another person's english or punctuation but then they screw up the spelling in their own post?
 
[quote name='schuerm26']Don't you love it when someone tries to correct another person's english or punctuation but then they screw up the spelling in their own post?[/QUOTE]
My first typo EVER, I assure you.
 
[quote name='Kirin Lemon']A comma is not an acceptable substatute for a period. Neither is the space bar. I'm faily sure most elementary schools cover this in their curriculum.[/QUOTE]

Looks like I found #2.
 
My personal favorites came when I worked at a calender kiosk in a mall. It was a great job for watching insane Christmas shoppers. For example:

1) A lady walks around the whole thing twice, paying careful attention to the giant rack of various dog breed calenders located right next to the cash register I was sitting at. She then comes over and asks, "Are these some of them old-timey records?" I was so close to just saying, yeah, we have the Labrador Retriever's greatest hits, and the new one by the Bulldogs, and that fine single by the Boston Terriers. Seriously, I know they are about the same size, but come on, its a giant wall of various dog breeds.

2) A woman came in just after getting her nails done, so she kept her hands sort of half-way out with her finger fully spread. She then had me walk around the whole place, showing her the back of each calender (because she couldn't touch anything), picked one out, and then had me get her wallet out of her purse and take out the neccesary cash. She really should be glad I'm a very honest guy.

3) Around the middle of December, we had a guy and his son come in and look at the calenders. The kid got very excited about something, a Pokemon calender, I think, and the father picked it up and told his son, "Now son, why would you want a calender now? It'll only be good for two more weeks."
 
I haven't gotten very many good stories of stupid customers lately as I'm trying to get everyone the hell out of the store but I got one today. I was minding my own business, checking to see if people had a card to get into costco and someone walks up to me with a question. Alright, I can handle it, shouldn't be too hard ya know?

Her: "Do you know where the coupons for the _____ are?
Me: *never heard we had coupons for it* "I'm not sure, it doesn't look like it's in the weekly flyer, why don't you ask the people at membership, they have a book of coupons?"
Her: "I got one of them, it isn't in there. Does it matter if I have the coupon, wouldn't it be just instant?"

Now, if the coupon isn't in the weekly flyer, or the book of coupons that gets mailed out, there would be no coupon for it. As well, We have instant rebates sort of thing, so I thought that it may be that.

Me:"Does it say rebate anywhere on the sign?"
Her:"No, it asks for a coupon, but wouldn't it just be instant, I mean it says it right there?"
Me:"No, you'd need the coupon if it asks for the coupon." *I point her over to Membership again* "Why don't you go talk to those fine folks and they'll figure everything out for you.

I really do hate membership and those bastards hate me, so it's all good.
 
I work at Target and here's how 90% of my customer interactions go like this:

1) customer comes up to me while I'm working (wearing red and khaki, with a Target name badge): "Do you work here?"

2) customer then proceeds to ask me where the CD's, DVD's, Video Games, iPods, etc are while everything is in totally plain sight just a few feet away from them

3) if we are out of stock of that item, they immediately ask when we will get some in (which, in all honesty, I normally don't know)

4) when I reply with "I don't know," they next ask where else they can get said OOS item; when I answer again with "I don't know," they proceed to stare at me in disbelief that I don't know what other store carries said item

5) sometimes, I'll tell them that they can find the item online, and invariably, the customer either replies with "I don't like to use my credit card online" or "I don't want to have to wait to get it."

Normally, this really isn't a big deal, but this last Christmas was a killer for these conversations. People just could not believe that we were OOS on iPods, XBoxes, PS2's, Gamecubes, and even XBOX 360's. People would get totally flabergasted because we OOS with these items. If I were allowed to shoot stupid customers in my store, half of my city would have been wiped out.

Another one I like is when parents come in to buy something really popular (XBOX 360) for their kid's birthday, and wait until the last minute (like a few hours before the party) to come to Target to get it. When we don't have it, they are in total disbelief ("XBOX 360 just came out, I can't believe you don't have any!"), then it quickly progresses to anger ("This is unbelievable, I want to speak to your store manager!"), and then to sadness or anxiety ("My kid's heart is going to be broken!"). Jeez, if you care so much about your kid, you should have gotten them their presents weeks ago.
 
OK, here's my annoying XBox 360 post:

What is really annoying is these guys that call every day, sometimes twice per day asking if we got any 360's in that day. We have an operator to screen our calls and she knows that we don't have any. These guys demand to speak to Electronics each time they call. These guys get down right mean if they do not get to talk to me personally. When I do speak to them, they ask if we have any. I promptly reply that we don't and haven't had any in weeks. They always reply that they had heard differently, and that we had some in now. I tell them that we don't, and then they can't believe it. They then cop an attitude and try to tell me that I don't know what I'm talking about or that I'm hiding them for myself. I then unpolitely tell them that we don't have any and that I told them the same thing twice last week. I normally then just hang up.

This is getting so damn old. Can't these chumps just get them from eBay? The prices are reasonable now. I don't blame someone for trying to get one for themselves, because I have one, and have thoroughly enjoyed it. But come on! You call me to bitch me out because we don't have the number one entertainment device on the planet? Please...

It's one thing to ask, but it's another to accuse and bitch.
 
[quote name='Acidbath42024']Oh yeah, one more thing. This is kinda different, but its still f-ed up. I went to Walmart a month ago and got some groceries and such and when I went to pay for it, the cashier tried to run my bank of america, debit card as if it were a food stamp card. After the transaction didnt go through, I explained to her that she had made a mistake and to try it again. She tried it again and still managed to try and run my card as a food stamp card. I proceeded to tell her that it wasnt a food stamp card and she replied in a loud bellow that "Its not my fault that you dont have any money!" Astonished, I calmly looked her in the eyes and replied "mam, I just checked my bank account online and on my phone and I do have the money, your just running my card through incorrectly." After I said this, she immediatly called a manager over to run my card. The manager did the exact same thing and finally after I lost my patience and yelled "fuck it!", I used my credit card. Guess what, the transaction went through perfectly. On my way home I even stopped to get gas and used my debit card to pay. Idiots.[/QUOTE]


Why would the cashier be running your card? EVERY Wal MArt has the little kiosk on the checkouts for the customer to scan their own card.

If youre gonna make shit up at least use some facts.
 
OK...Only one more for tonight...

Several months ago a hurricane came through my town and ripped everything to shreds. Anyway, I was out of work and town for about two weeks because there was no power, water, cable, beer, etc. in my town. When I went back to work, it was totally ridiculous. Not because of having only 12 employees total to work, nor was it the fact that I had to work 7 days a week; it was the total lack of respect that came from the customers. We were only open from 10AM-6PM each day because of lack of employees and a curfew on my town. These people would come in at 5:45 PM and stand around and bitch when we told them that we closed at 6. They bitched because we didn't have enough employees to help them. They bitched when their FEMA or food stamp cards wouldn't work. I guess, in general, they were just bitches.

Common excuses for their bitchiness included sorrow (they just lost their house, possessions, etc.), lack of time (they just got off of work at 5 and were mad because we closed at 6), and just because we owed it to them to stay open and be happy and jolly even though most of the employees lost something in the hurricane also. This was just complete BS. I really saw the bad side of the people in my town. Did they not realize that we lived in the same town as them?
Granted, not everyone was like this, but the ones that acted bitchy really outshine all the customers who came in and got what they needed and then just left. Sorry for the rant, but I had just never seen anything like this before in my damn life. Pathetic...

Anyway, thanks for letting me get this aggression out. I feel much better...
 
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