[quote name='asianxcore']I also agree. At TRU when something is out in the R-Zone, people usually ask when exactly we are expecting more. I always nicely tell them that none of the refills in our section are dated, and they come in as they come in. Most people understand this, and if it is a game that is pretty easy to get, I always mention going online to a place like amazon.com to get it. Or I just tell them (if it's a new release), to call back early in the next couple weeks to check if we get it. The people that don't understand it always bring up other game places and say stuff like "Oh EB said they would get more in by..." , or that they don't want to wait for the item to be shipped to their house (by ordering online). I was under the assumption that all video game retailers were on a replenishment system. Nothing is really ever dated, you get stuff in when you get stuff in, minus new releases.[/QUOTE]
There are a great many people who seem to make 2 very stupid assumptions when shopping...
1) That we have a secret computer database that says everything the store ever gets in stock, with dates, times, and the name of the delivery driver's kids, all right there.
2) That the cashier cares if they actually make a purchase.
So the "But EB gets more on..." line is a stupid attempt to goat you into checking the non-existent super-database by 'tempting' you with a possible sale.
I had a lady attempting to play this card awhile ago- she wants to use 2 coupons at the same time. problem #1, our computer is programmed NOT to take a 2nd coupon on one order, and problem #2, we're just not supposed to, it says on on the coupon. So I say "I'm sorry, but we can only take one coupon per person, per day."
She replies "Well fine, I'll just go use it at JoAnn's."
I say nothing, finish her order, and she starts writing out her check... and after a minute she looks at me and says "I thought you guys would want to
prevent a JoAnn's sale."
I still said nothing, but it was so tempting to say "Ma'am, why the HELL would I care enough to put up with you and your goddamn checks for a 2nd transaction, so you can break the rules written on the coupon, which I've specifically been told not to break? Quit wasting my damn time, pay, and go to JoAnn's or wherever the hell you want. I couldn't care less."