[quote name='sgaldis']Yes, if you encounter idiot employees that claim the deal isn't valid, don't even listen. I've got this one annoying-ass manager at this store I go to out of town, and he swore up and down that the only promo they had involved trading 2 games (he was obviously thinking of the now-expired GOW 3/FF 13 promo).
After processing my trade transaction (which of course the mf ended up hitting me with a bunch of refurbs on...always happens when he is working), I politely asked him if he would just scan the copy of L4D2 I had with a new Little Big Planet. Well, first he claims that it's probably an internet-only promo, tells me that it won't work because L4D2 is gonna have to have a refurb fee (lol! of course...and what do you know, I got this copy straight from GS.com, opened the package, then traded it right back to a GS. Great how they stand by their own products!), so I said whatever. Then he tells me that Little Big Planet GOTY is actually $59.99, and the regular version (which they don't have of course) is $29.99. Once again, I say OK, whatever, just do it and we'll see.
well, well, well. He processes the transaction, and what do you know. It works just fine. He tells me that it must have been my lucky day, and I got the

out of there. Yeah, is it my lucky day, or am I just more informed about your store's trade in policies and promotions than you?
The point being, if you have some moron clerk feeding you some BS, simply don't listen to them. If you know you have a game on the list, and are buying a new game for $30 or more you are all good! I did this deal 5 times today, and simply walked in, selected the game I wanted, and said I would like to trade this, then buy this. Just like 99% of GS promos, IT'S ALL AUTOMATIC.
No muss, no fuss, baby[/QUOTE]
I would never put up with going to a place where I knew the d-bag employee would almost always try to charge a refurb fee. I assume there's no other GS stores by you with employees who aren't dicks?
The times I've been charged a refurb fee on a trade transaction, even after I asked if they charged me one and they said no initially, I told them I want to keep my shit then and walked out with my games. I'm not losing $1-4 or so in value and possibly not having them qualify for promos because some asshat wants to be a dick and make the company more money(that they won't see in an increase in their pay).
There's enough GS stores around that if you don't like the practices of the employees/manager at one store, go down the road a half mile and there's probably another GS(that was once a Funcoland/EB/etc/etc) where they might not be a bunch of tools.