[quote name='Goozex']Hey everyone...
Let me quickly make some points about some recent posts plus we have a few long waited updates.
Scammers -- yes they do exist and some of you have been burned by them. That said, we do a few important things to minimize this:
1. We review every single negative feedback received -- we can do this b/c there simply aren't that many to begin with
2. We have internal alarms and automatic processes that help us catch scammers -- this helps us catch them fast
3. If you are a new member and trade Gears of War or something like that -- then needless to say if you get negative feedback then we have you flagged.
4. On the flip side we have yet to encounter anybody abusing the other side of the trade (knock on wood) -- meaning giving too many negative feedbacks...
5. When we catch one they are banned -- end of story
In the end we want to have a great fun place to trade video games and soon do other things. We give the benefit of the doubt to you and what we've been really happy about is the level of interaction our members are showing by sending us emails when they are concerned about certain members. Many of you know that our Goozex Guarantee works and we act fast on that -- our ultimate goal is to earn your trust!
Along the same lines, we have improved our refund policy to place you back in the queue where you were before. Meaning that if you were in first place earlier we'll put you back in there. The game you requested is by default placed on Hold in your request list.
Another upgrade is so simple, but important for our new members who haven't mastered the searching on Goozex. When you get deep into our search filters and you just want to start over -- either click on the Goozex logo in the top left or on the "Reset Search" below the search bar. We are going to be doing some more search improvements to help minimize if not eliminate that learning curve.
martin8me -- no hoops...place game in envelope/bubble mailer/whatever you want -- put appropriate amount of postage -- send. Just be kind and try to protect the disc and package as best as possible and bubble mailers do a nice job of this.
Rictor -- great to see you back here...hope you're feeling better from the flu
Everyone, Rictor is our #1 trader -- he has sent and received the most games. He has competition, but he has been with us from day one and given some great feedback and generally has helped our site grow.[/QUOTE]
Is there any news or an estimate about how soon we will be seeing that "old school games" sub-site, or how long until we will be able to use paypal to buy points/trade credits?
Also how soon until the next "free trade(no trade credits required)" promo
As usual the site is looking great!