[quote name='DarkNessBear']DONT
ING DO STAMPS.com!
ITS A TRAP!
"Do not sign up for stamps.com! All these people saying its easy to sign up and cancel are crazy! Ive called therm multiple times, been on hold for over an hour and a half trying to cancel and never gotten through to a person. Tried emailing them multiple times with no response. Decided to cancel my credit card and change my account number so they could not charge me. thought it was all over, then, almost a year later, i get a $100 charge to my credit card from them. Ive never even used their service!!! stay away from them unless you want to be trapped for life!"
**I just canceled mine. But im scared... people said that they charge you even after you cancel...
It was pretty hard to get through to a representative, it took over an hour on hold. And then the girl I got was nice, but she had to ask like 50 questions, it was horrible. But I acted overly nice to her, made her giggle. Lol! I was hoping she wouldnt try to screw me over if I was really nice.[/QUOTE]
Wow really? I'm sorry to hear you had such a hard time with stamps.com - I've had no problems whatsoever. Once I wanted to cancel, I just called up the number on my cell, put it on speakerphone, and left the thing on the desk while I worked at my comp. About fifteen minutes later I got a rep who asked the following questions:
- How could he help me
- Account info (email, secret question answer, and username)
- Why I was canceling
- What I was going to be using instead of stamps.com (told him the actual post office)
Then he told me that since I called within the trial period, my account would not be charged, and told me that it may take up to 24 hours for the account to be canceled. He then gave me a cancellation number and said once the account was canceled, stamps.com would send a notice to my email (they did within the hour). I made sure to ask him if I would absolutely be charged nothing, and he said of course, and that was that.
It's easy if you have about an hour or so to spare in case of a long hold time.