I haven't noticed any issues with my drum d-pad. I do, however, have a completely different issue with my drumset.
(Crossposted in the general Rock Band thread, so skip if you saw it there.)
One of my dogs chewed the connector for the kick pedal. I basically see two options and I'm wondering which is the best. When I bought Rock Band at Best Buy, I opted for their 2-year service plan. Yes, I know the Rock Band box shipped with that flyer stating not to go through retailers for replacements, but this might actually work out.
During the process of going through the forms and such for replacing my guitar (bad strum bar, of course), I remember reading that they would only replace components that were either genuinely faulty or broke due to normal usage conditions. I'm sure dog teeth don't apply. I know I can just get a replacement pedal sent to me anyway, but I'm afraid they will end up charging me for the replacement after they get my destroyed one back.
So, my options are either take advantage of the BB service plan (which EA says not to do) or take my chances with EA and hope they feel generous. What would you do?
Regardless, I am getting the replacement pedal sent to me through the EA site since I can always just return the new pedal with presumably no problems.