[Davem]

So anyone trade in games in a reset store (new layout) and had issues with not having actual cover art? Trade Bump supposedly starts tomorrow and getting ready to see what's worth trading in! 

[MSUHitman]

To be safe, I would trade it back in by 10/30. They’re already a mess when it comes to processing G2L correctly anyway, why chance it?

For anyone buying the XBox version, just mention the game breaking bug and boom done.

[dieselsoccer]

Good luck. The last time the receipt said a day earlier than it should, the code didn't work after that day (even though it should have been valid until the end of day Sunday). Unless you have a good manager, they won't override the trade value.

The last time I know this happened was for nba and the code definitely worked on Sunday. One store said it didnt work, but I had no problems at the next store.

[Slayer1091]

Mine won’t even be here until Thursday so I’m screwed out of G2L

[boogie4114]

For anyone buying the XBox version, just mention the game breaking bug and boom done.

What is this bug you speak of? Link?

[bigez]

What is this bug you speak of? Link?

About 4-6 hours in there was a bug in a mission that would crash the Xbox. It also sounds like it has been patched already.

[MSUHitman]

Yeah like bigez said it got patched ahead of schedule today, didn't realize that. Doesn't change that talking about it gives you an out with the JD's.
https://www.eurogame...g-on-xbox-one-x

[DisGonnaBeGood]

I received an email with an order also in limbo like this today.

"We recently contacted you to inform you of an unforeseen technical issue causing your Order Number XXXXXXXXXXX to be shipping later than expected. As of now, we expect your order to process as soon as Friday October 30th. After processing, your order will be delivered to you according to the shipping option you selected.

Again, we are sincerely sorry for the disappointment we created with this order delay and apologize that we could not deliver on the commitment that we made. We appreciate your business and patience. If you require any additional assistance, please feel free to reply to this email and we will be more than happy to help.

Have a great day,

Your friends at GameStop.com"

Here's the email I received regarding my "awaiting product availability" status:

Hello,

Thank you for contacting us. The rest of the items are out of a stick, and at this moment, we do not have an estimated date of availability. The gift card ending with -xxxx has xx.xx. The gift card ending with -xxxx has $x.xx of working balance.
The order will be canceled by itself due to the item's unavailability.
We apologize for any inconvenience this may cause you.

Best Regards,
Jesus T
GameStop Guest Care

these guys seriously. I want my games. I've placed a couple orders after the problem order, and didn't have an issue. All the games shoe available for shipping on the website.

[KrayzieKMF]

Fyi the $5 pur renewal coupon still works on xbox currency. Apparently the guy who was checking me out at the other gamestop screwed it up.

[illidin]

Traded in some games tonight. They had spent the whole day converting the store to the new no boxes on the floor style. What a mess spent 10 min talking to the manager. He told be he was pleading for a better system to just downsize new but not pre owned.. Something. He says they have less space than ever now cause all his draws are full. Did not sound happy lol.

I only go into to gamestop to preuse the used section for gems unless I have a very specific goal but now it's a complete waste of time I'll probably never just stop in again.

[Kpjcelj]

Traded in some games tonight. They had spent the whole day converting the store to the new no boxes on the floor style. What a mess spent 10 min talking to the manager. He told be he was pleading for a better system to just downsize new but not pre owned.. Something. He says they have less space than ever now cause all his draws are full. Did not sound happy lol.

I only go into to gamestop to preuse the used section for gems unless I have a very specific goal but now it's a complete waste of time I'll probably never just stop in again.

I can definitely see people waiting 10 minutes in line only to be told that the game in their hand is actually out of stock.
This new change will make a lot of customers angry and not wanna go back

[briandadude]

They should have a searchable real-time inventory per store that you can browse if you are on that store’s wireless network.

How are you guys ignoring my brilliant idea? Seems like a win win for workers and customers. Have the inventory available on the GameStop app when you are on the store WiFi.

[KrayzieKMF]

How are you guys ignoring my brilliant idea? Seems like a win win for workers and customers. Have the inventory available on the GameStop app when you are on the store WiFi.

they can't even get their website's inventory checker to work properly though

[NotNewHere]

Don't know if was already answered but hardware trade in promotions still going through for Switch and such or has it been finished?

[JJSP]

Fingers crossed I can track down a “used” copy of Legion along with Pikmin this weekend. That 30% used with the purchase of new sound promising.

[hooknsling]

Fingers crossed I can track down a “used” copy of Legion along with Pikmin this weekend. That 30% used with the purchase of new sound promising.

Honestly, how do you expect to find a used copy one day after release unless you're following someone who bought the game purely to trade it back with g2l? 

[the Gooseler]

When you do a survey can the person know that it was you or does it just go to upper management? I went to get Watch Dogs, which I paid off in full already. The rep uses my $5 monthly coupon to add it to my already paid off order. Then she uses the $5 that was removed and used it to give me game protection and add the $2 to another pre-order. I didn't even notice because it was pouring and I just wanted to get out of there.
She did the same thing with Avengers using the $5 to add 500 Avengers credits. I really want to complain but since she is the manager and it's the only GameStop near me I don't want to cause a situation where she will always be on my case.

[JJSP]

Honestly, how do you expect to find a used copy one day after release unless you're following someone who bought the game purely to trade it back with g2l?

Exactly this. See the above discussion for G2L and the bug that's already been patched.

[sleepwalkingninja]

When you do a survey can the person know that it was you or does it just go to upper management? I went to get Watch Dogs, which I paid off in full already. The rep uses my $5 monthly coupon to add it to my already paid off order. Then she uses the $5 that was removed and used it to give me game protection and add the $2 to another pre-order. I didn't even notice because it was pouring and I just wanted to get out of there.
She did the same thing with Avengers using the $5 to add 500 Avengers credits. I really want to complain but since she is the manager and it's the only GameStop near me I don't want to cause a situation where she will always be on my case.

The manager can look it up but they usually don't. They can see the survey. The DMs handle bad surverys. You should get a call from the DM about that because that's not cool at all. I'd be pissed off.

[Danthegamer]

Fingers crossed I can track down a “used” copy of Legion along with Pikmin this weekend. That 30% used with the purchase of new sound promising.

Im sure you will. I traded in both ps4 and xbox one already.

[doc_j88]

Where is the trade bump? Wtf

[Newguy1]

 I really want to complain but since she is the manager and it's the only GameStop near me I don't want to cause a situation where she will always be on my case.

Lose more money or bring it to their attention, your choice. Guaranteed It's not only you she's doing it to. 

[thack]

Trade bump is giving tricks instead of treats this year. I think GTA V, Advanced Warfare, and Spider-Man decreased in value.

[Davem]

Trade bump is giving tricks instead of treats this year. I think GTA V, Advanced Warfare, and Spider-Man decreased in value.

Yea, it seems a few typical switch titles are $30 base, didn't check too much else as no +5 = no wawawewa excite 

[The Masked Heel]

It's possible the bump happens tomorrow. At least I hope.

[stringycupps1]

It's possible the bump happens tomorrow. At least I hope.

But the search code is dated today

 

I guess we've been trolled by GS

[bill123]

I received an email with an order also in limbo like this today.  

 

"We recently contacted you to inform you of an unforeseen technical issue causing your Order Number XXXXXXXXXXX to be shipping later than expected.  As of now, we expect your order to process as soon as Friday October 30th.  After processing, your order will be delivered to you according to the shipping option you selected.

 

Again, we are sincerely sorry for the disappointment we created with this order delay and apologize that we could not deliver on the commitment that we made. We appreciate your business and patience. If you require any additional assistance, please feel free to reply to this ema

 

Here's the email I received regarding my "awaiting product availability" status:






these guys seriously. I want my games. I've placed a couple orders after the problem order, and didn't have an issue. All the games shoe available for shipping on the website.

 

 

I received an email with an order also in limbo like this today.  

 

"We recently contacted you to inform you of an unforeseen technical issue causing your Order Number XXXXXXXXXXX to be shipping later than expected.  As of now, we expect your order to process as soon as Friday October 30th.  After processing, your order will be delivered to you according to the shipping option you selected.

 

Again, we are sincerely sorry for the disappointment we created with this order delay and apologize that we could not deliver on the commitment that we made. We appreciate your business and patience. If you require any additional assistance, please feel free to reply to this email and we will be more than happy to help.

 

Have a great day, 

 

Your friends at GameStop.com"

 

Guys I had the same issue and had to escalate it. It turns out the "waiting availability" limbo is because when the order was placed they set order fulfillment to the stores. So no stores are sending it out and it goes in limbo even though the website has it. You have to call them and explain the issue. They will see it's available online and escalate it. I did this and both of my limbo games shipped within 24 hours. Hope this helps everyone.

 

EDIT: Don't use chat. They're as useless as a third nipple. Call in.

[The Masked Heel]

But the search code is dated today

 

I guess we've been trolled by GS

Well, that was obviously wrong. They have stealth bumped on Saturday after no bump on that Friday.

[intelligentidiot]

Only trade changes I see are these 4 headsets were reduced to 1 penny base trade value:

• A10 The Legend of Zelda: Breath of the Wild Wired Gaming Headset for Nintendo Switch
• RIG 400HS Wired Headset for PlayStation 4
• Arctis 5 PUBG Edition Wired Gaming Headset
• P-Series Wired Gaming Headset

[Fuzzmeister]

Hyrule Warriors Definitive Edition is in stock pre-owned on gamestop. My hope is that switch games usually come with the case.  I know the physical copy is a little tough to find these days.

 

I grabbed Cadence of Hyrule in the same order and forgot about the new game gets 30% off used deal and that knocked $12 off. yay!