I'm sure this is old news, but I just received a "new" copy of Judgment PS5 via an order on their website, and it arrived in a sleeve, not factory sealed.
It's going back to the store and I'm just going to buy it from Best Buy or Amazon.
It's one thing for me to make a conscious choice to buy a gutted copy at their B&M, but to send a "new" copy that's gutted like this? Ridiculous.
Honestly, whoever at corporate makes these decisions, is an absolute moron (no surprise). I 100% understand that you can't put new games out for display because there is high risk that they get stolen, but there are definitely alternatives. Honestly just having display labels, whether it's directly from the manufacturer, or printed at DCs and sent out, or printed in store, is a cheap solution. Hell you don't even have to put them into game cases if you don't want, just print it on stock paper/stick it on cardboard and the customer brings the piece of cardboard to the counter when they want to buy a new game. The time it would take printing/replacing labels would be the same time it takes to gut a copy, and then reassemble it when a customer wants it. So the only cost is ink and paper, which is a few cents per new game? And it totally behooves them to pay that small costs, because it helps their reputation and would increase their sales. Let's be honest, if anyone here had to buy a new game from gamestop or Amazon, Best Buy, etc. for the same exact price, who on earth is taking the risk and going with Gamestop and HOPING they get a sealed game, and in some cases, even a complete game.