[ppitchfork]

I always return the game if I’ve ordered “new” and it shows up gutted/with stickers. I always tell them why too. I figure if enough people do that they’ll stop selling them like that. It’s absolutely mind-boggling that the largest gaming-only retailer in the country can’t get empty cases with artwork sent to them for display. Those cases probably cost the manufacturer a nickel or less to make. It’s ridiculous, and they wonder why people hate them so much.

[slamoco]

So,ordered a bunch of different used games (xbox one/ps4/switch)....and all came with cases, games look brand new, the used stickers came off with no residue, and the Batman figures I ordered came with their boxes pristine and no stickers....am I a unicorn?

[toska]

if theyre all recent its not that uncommon.

[Pounce]

Did I miss this? GS DotD is confirmed RIP? My emails haven't shown any recently or is it replaced with a sale?

[shadowysea07]

Did I miss this? GS DotD is confirmed RIP? My emails haven't shown any recently or is it replaced with a sale?

Not sure if it is gone permanently but yeah it has been a couple days. Their website has been having issues though.

[NotNewHere]

Think DOTD is officially gone for time being.

[caggamers]

That sucks if they got rid of DOTD. I looked forward to it every day.

I always return the game if I’ve ordered “new” and it shows up gutted/with stickers. I always tell them why too. I figure if enough people do that they’ll stop selling them like that. It’s absolutely mind-boggling that the largest gaming-only retailer in the country can’t get empty cases with artwork sent to them for display. Those cases probably cost the manufacturer a nickel or less to make. It’s ridiculous, and they wonder why people hate them so much.

GS has been selling gutted games for well over 20 years at this point. Other similar gaming stores like Electronics Boutique started that horrible trend in the 90's. I remember buying a "new" Sega Saturn game from them back in 1997 and returning it because they resealed a display copy with cheap shrink wrap, the disc had scratches and they even put a sticker on the manual for whatever reason. Of course, that was the original Resident Evil and it was only $19.99 on sale a few months after release because the Saturn was so unpopular compared to the Playstation. I should have just kept it even in that condition because it's worth so much now, but I had no clue it would be valuable 24 years later.

[Ekoria]

Gs actually stopped gutting games for about a month last year, but resumed their dirty practices soon after.

[dchrisd]

Can't use the monthly $5 coupon on $10 nintendo eshop credit.  Says "There are no qualifying products in cart for this promotion."  If I add a game to the cart, it works, but once I take it out the coupon disappears.  Anybody else have this problem?

[gospelman]

Can't use the monthly $5 coupon on $10 nintendo eshop credit.  Says "There are no qualifying products in cart for this promotion."  If I add a game to the cart, it works, but once I take it out the coupon disappears.  Anybody else have this problem?

Everyone has this problem.  They restrict the monthly $5 from working on currency cards.  There was just a brief period last month where it worked on the site by mistake.

[dchrisd]

Everyone has this problem.  They restrict the monthly $5 from working on currency cards.  There was just a brief period last month where it worked on the site by mistake.

That sucks.  Hoping I'd finally get some regular use out of the $5 credit

[alexpguy]

That sucks if they got rid of DOTD. I looked forward to it every day.


GS has been selling gutted games for well over 20 years at this point. Other similar gaming stores like Electronics Boutique started that horrible trend in the 90's. I remember buying a "new" Sega Saturn game from them back in 1997 and returning it because they resealed a display copy with cheap shrink wrap, the disc had scratches and they even put a sticker on the manual for whatever reason. Of course, that was the original Resident Evil and it was only $19.99 on sale a few months after release because the Saturn was so unpopular compared to the Playstation. I should have just kept it even in that condition because it's worth so much now, but I had no clue it would be valuable 24 years later.

This reminds me when I would buy "new" DS games from EB/GameCrazy that already had save files on them.

[born free]

Yep, two of my "new" copies of separate games arrived opened. One with seal sticker on spine, the other wrapped in a plastic bag with the seal sticker. Will be returning both. 

[postaboy]

That sucks.  Hoping I'd finally get some regular use out of the $5 credit

 

Everyone has this problem.  They restrict the monthly $5 from working on currency cards.  There was just a brief period last month where it worked on the site by mistake.

How about in-store? Can you still use the monthly $5 off on digital cards like eShop or PSN?

[whitereflection]

Yes, as long as it's not the welcome coupon you get from signing up online. That one doesn't work on anything.

[Centipede]

Yes, as long as it's not the welcome coupon you get from signing up online. That one doesn't work on anything.

Today I found out the hard way that the sign up online coupon does not work on anything. The coupon says in store only and is V4. The cashier tried it on everything possible and it would not work, so they told me to just call CS and to never sign up online again. I called CS and they put 5000 points in my account.

[DisGonnaBeGood]

Yep, two of my "new" copies of separate games arrived opened. One with seal sticker on spine, the other wrapped in a plastic bag with the seal sticker. Will be returning both. 

 

Both my Trails of Cold Steel IV showed up open with the sticker seal.

[detsportsfan3]

Not sure what I expected, but thought the Neo world ends with you preorder magnets would be nicer quality. Just cheap, flimsy magnets. Odd some preorder bonuses are stickers and others are steelbooks. 

[soonerdoc]

Everyone has this problem.  They restrict the monthly $5 from working on currency cards.  There was just a brief period last month where it worked on the site by mistake.

It works in store. Done it every month for the past year. 

[Kuros]

Got the other 5 games from my order during the sale. All of the cases were smashed and one of the games that was supposed to be new was missing. At least I was just going to trade them all in for a flip. Talked to customer service and they are replacing the game that was missing.

 

I'm guessing someone was stealing the games and was only interested in Catherine.

[DisGonnaBeGood]

Any G2L games coming up? Seems like they only ever advertise it in store from what I see here, but I tend to never go to the b&m locations unless trading stuff.

[DisGonnaBeGood]

Yes, G2L is the right term. Employees are always confused. Most of the time they have no idea what their current sales or trade promos are and deny they exist until they ring up at the register. Your problem was asking them instead of just letting the register do its thing.

Problem with the G2L program is it actually requires the employee to manually input the EBC code from the receipt in order to receive the full $60/$70 back. The register doesn't just do the work for them, unlike the trade-in credit boost promotions when you pre-order a game. And I think that is why most employees just process G2L games as a return (instead of a trade), is because they don't know wtf they're doing. Or as is the case with one moronic employee I encountered, straight up refused to give me the full amount back in TIC (or even a refund), and told me to go pound sand.

[KrayzieKMF]

Any G2L games coming up? Seems like they only ever advertise it in store from what I see here, but I tend to never go to the b&m locations unless trading stuff.

Madden is the last game in the flyer

[mojoaoe]

Lmao, looks like GS raised the price on some pokemon DS games to $74.99.

[redman77]

Have you tried to use clear packing tape to remove it? As a last resort I would try goo gone, mainly because I hate the greasy feel it leaves behind.

Thanks a million for that tip. Against my better instincts I ordered 6 new games over the past week from GS because I thought they had been trying to send actual new games ordered online. Bad choice on my part. Got 1 actual sealed game and 5 games with that stupid clear sticker on the side with all manner of stickers on the front of the cases (One case totally crushed and splintered, and 2 games the disc in the case upside down lol). The clear packing tape method did great on the residue from those nasty side stickers. Takes a few minutes, but gets off all the residue. I'll just take the extra time it takes to price match with Best Buy from now on. Much better to receive sealed new games that I don't have to spend time working on to get residue off of after spending a lot of money. I'm a slow learner.

[caggamers]

Or as is the case with one moronic employee I encountered, straight up refused to give me the full amount back in TIC (or even a refund), and told me to go pound sand.

That must be the Chewy commitment to great customer service that I've been hearing about and how they're going to rebuild GS and improve everything about it.

[chaoscat]

Is it random what kind of 5 dollar off coupon you get each month?

I only had one for instore this month.

 

Also is free shipping done? I don't see it listed on the site anymore and I hit the free shipping amount and its not being applied.

[whitereflection]

Your order can't include preorders, digital items, or pickup items. You need to hit $35 before tax.

[beenaround]

The Madden preorder bonus finally works.

[laserbearcat]

We need a trade bump this weekend!