Yes, it’s quite amazing how bad they are at this. I own one of those JFJ Easy Pro resurfacing machines... I can make a disc look brand new, yet GameStop makes it look like garbage. The swirls left on discs are from not using enough detergent on their buffers. Their buffers are also too rough. I’m wondering if they actually use a quick sandpaper run on all of their discs first as well, which isn’t necessary. I rarely ever use sandpaper.
But, I’m just a dude at home resurfacing discs like an amateur and can make them look new. How GameStop is capable of making every game look like garbage is beyond me.
like my grandpa always used to say, "put your money where your mouth is". if you're that good at fixing old discs and can do it better than gs, why not apply to one of their warehouse jobs in tx when they have openings? i also disagree with your statement. i've bought plenty of refurbished games from gs and all of them look and play brand new after they're done with them. even when they have a crack in the center they put a sticker on to make it brand new again.
and yes, the games are sometimes missing the boxes and manuals. who cares? they're meant to be played. also, the retro games are missing manuals because the tx warehouse throws them away because they could have offensive language notes written in them. ps1 cases are thrown away if they're cracked or damaged because they don't want to be environmentally wasteful by buying new cases. they put them in yellow sleeves instead. seems fine to me, you buy the game. not the box. and prices are amazing compared to ebay.