Well I tried to get AC5 at SEARS today, and just like my earlier story about Wal-Mart I was treated to another poor display of customer service.
I walk into SEARS about 10am, and headed for the video games. The store was still packed with people shopping to buy x-mas gifts and such. When I arrived at the videogames I saw a bin that said "50% off the pink sticker". I figured this is where all the $4.99 games would be. I looked in the bin and saw games like Rygar, Maximo AOZ, Medal of Honor RS, 007 Nightfire, and all the 2004 EA sports line up. I was like sweet thinking all of them would be $4.99. I pulled out a MOH and it had pink sticker that said $49.97, so 50% off that would only make it $25.00. The same goes for Madden 2004 which had a $44.97 sticker. So I asked a sales associate if these are really the prices, he said yeah its 50% off the pink sticker price. Then I showed him my ad, and asked him where the $4.99 games would be. He said he didn't know, they should be mixed in with the bin. As he was telling me about the games the manager approached me and asked "you looking for Ace Combat 5" and I was like yeah. He quickly replied “e are sold out sorry” Then he mentioned it was suppose to be Ace Combat 4 and not 5. He then told me that Ace Combat 5 was sold out anyway because it was already cleared out this morning. So then I asked if they had Ace Combat 4, and he replied no sorry we are sold out also.
Disappointed I walked away, and went into the actual video game section where they have the games behind the glass cases. I saw Armed and Dangerous and had an associate grab it for me. I couldn't find anymore of the $4.99 except for Spyro so I just grabbed my Armed and Dangerous and proceeded to the checkout. On my way up I saw a display of DVD movies but next to them were at least 10 copies of Ace Combat 4 and Crazy Taxi for PS2. So I grabbed a copy of Ace Combat 4 and waited to be checked out. When it was my turn to be checked out, I asked the guy if Ace Combat 4 was $4.99. He scanned it and said nope its $14.97, but then I pointed out to him that its suppose to be $4.99, and that the ad said Ace Combat 5 but they were really selling Ace Combat 4 for $4.99. He then told me since the game is not pictured in the ad it’s not $4.99. I then told him well I just talked to your manager and he told me it was. He was like alright let me go get him. As I was waiting for him to get the manager I noticed behind the counter there were 3 copies of Ace Combat 5. So either they pulled them off the shelves so no one can buy it, or the employees are holding it for themselves. As the guy returned he told me the manager went on his lunch. I just said

it, bought my Armed and Dangerous and walked out.
Again I was lied to by employees and treated like shit, I never really shopped at SEARS, but I know that was the last time I will shop at that SEARS location. I wouldn’t be surprised if the manager lied to employee about going on his lunch to avoid talking to me. I mean it was still 10 in the morning; lunch time isn’t really until noon. Maybe he went to get breakfast, but after all the lies he pulled out of his ass it was probably a lie that he went to lunch. Oh well looks like no Ace Combat 5 or 4 for me, but that’s ok I have a lot of other games to catch up on. Thanks anyway my fellow CAGS as if it wasn’t for you I wouldn’t have gotten my Wal-Mart gift card or Armed and Dangerous.