[quote name='joem5815']Hey Cheapy, Wombat, Ship,
A year or two ago, I talked here about not getting promised codes on pre-orders, and haven't pre-ordered anything since until Fable 3.
Well, got my sword and tattoo code, but even on launch day, they didn't have the Create a Villager code for me. Considering the Fable 3 launch was SO pre-order bonus heavy, you would think they wouldn't F this up. Thoughts?[/QUOTE]
To follow-up, in case any one was interested, I sent an e-mail to customer service, and not long after, got a call from the branch I pre-ordered with, and they gave me a code! Not sure if my e-mail was the direct cause, but I'd like to think it was. Also, in case of interest, here's the message:
Customer service,
I've just picked up a pre-ordered copy of Fable 3 from a [blank] branch. I was very disappointed to find that while I did receive a code for the in-game tattoo and sword pre-order bonus, the other promised pre-order bonus, a redemption code that would allow me to upload a character I'd created on the Lionhead Studios website to my game, was unavailable to me. I was told that the limited supply of codes had been exhausted and that nothing could be done.
The code is not connected to any physical product, nor to the digitally stored character I can create for free at any time, but only to the allowance to upload that character to my game. To say that supply is limited, even to those who pre-order the product, is disingenuous.
That said, I feel that as a paying customer who pre-ordered with [blank] primarily for the pre-order bonuses, it is [blank]'s responsibility to provide for me all of the promised bonuses, especially if the bonus is digital rather than physically manufactured. If a redemption code could be e-mailed to me to meet that responsibility, it would be greatly appreciated.
[my info]
[branch's info]