Gamestop
Where one employee will tell you that the last copy you're buying never get's played, has everything and is brand new, no we won't take $5 off cause it's not used. You look at it, the disc is scuffed, then they go "that's a manufacturing defect they all have that"
And another employee will tell you yeah we're playing that game in the back it's awesome.
Also another Gamestop experience from 2010
"Yeah you can preorder Starcraft 2 CE, it's guaranteed", when I go there to pick it up for midnight launch they say, "wow you're lucky you got the last one, we are only are getting 6 (and that's it)..." Felt bad for the few guys that came a few minutes after me expecting their CE preorder to be filled.